Wrong Billing Complaint Letter to Hospital: 4 Template

Wrong billing in hospitals is not acceptable at any point, so you must have to write a complaint letter to the respective authority of the hospital to manage this issue. Now, this type of letter has a proper format which you must follow.

If you are unable to do it in your own effort don’t take too much time just follow our below sample letters. Here we have already provided some sample letters regarding this topic of complaint letter.

Letter Template: 1


[Designation of addressee],

[Hospital Name]


Dear [Recipients Name],

I am writing to complain about billing for my treatment. I was admitted to your reputed hospital from [mention date] to [mention date]. I was way surer to get a good facility from your hospital but did not get full appeasement from your side. We had to face lots of difficulties all through my treatment.

I agreed to get admitted in your hospital as the package budget for my treatment mentioned by your officials was within my affordability.

 Throughout my treatment, we had to buy very costly medicines. Nevertheless, the fact, when I got discharged from the hospital we got a huge amount of bills. My husband and I totally got shocked with this insane bill amount.

 You assured us that the amount will not cross my budget while taking admission. But once I got admitted, your hospital came up with this bill. 

On top of that, we noticed in the bill that there was some test name which I never did. It is not really ethical to do. If we did not make the payment I would not get released. However, to avoid the mess we paid the extra amount.

Now I am expecting the payback from your hospital authority as prompt as possible. You should take action against it. Here I’m attaching my test reports along with this letter.

I look forward to your timely response.

Yours Sincerely,

[Sender name]

wrong billing complaint letter to hospital

Letter Template: 2


[Designation of addressee],

[Mention Hospital Name]

[Mention the Address]

Dear [Mention Recipients Name],

I am writing this letter to inform you about the huge bill (mention the bill amount) that is received by us which is very shocking for us. So I am complaining about this here in this letter so that you will be aware of what is happening in your hospital (mention the hospital name).

My uncle was having an eye operation and at that time you promised that it will not exceed the amount that is mentioned, but sadly it was double the amount. So we are not ready to pay as the treatment and hospitality proved was also not up to the mark.

The people working around were not taking proper care and were rude. I never expected this from such a famous hospital. I request you to please release the patient and accept the bill that was finalized at that time. I am ready to pay a few extras but not the double amount which is unnecessary added.

As my uncle was admitted here at (mention the date admitted) to (mention the date to be released), so we request to release the patient tomorrow. As he is totally fine and it was a short operation so we want to release him. I request you to please recheck and give the proper bill so that we can make the payments.

 Lastly, I would also like to mention that in the bill other charges were also added which we have not done or heard about it so look into it and correct it.

I hope you will look into the matter soon and revert back as fast as possible with the right bill. I will be waiting for it; else will have to complain to your higher authority. So it’s a request to understand the situation and revert back with the proper bill, as everyone is waiting for him at home. 

I will be waiting for the correct bill soon.

Yours Sincerely,

[Mention sender name]

wrong billing complaint letter to hospital

Letter Template: 3


[Designation of addressee],

[Mention the Hospital Name]

[Mention the Address]

Dear [Mention Recipient’s Name],

This letter is to make a complaint regarding the exceeded bill that is sent to me from the hospital. At the time of admitting my father, we signed for the package of 10 days which showed all the facilities that will be provided and also the final payment that will be charged.

So why it is charging more than what was mentioned, on top of that nor the facility was great and the nurses were very rude while doing the work. As this is a private hospital we expect some decency and politeness.

It was overall a bad experience and had a bad impact on my mind about your hospital. I came here after seeing the reviews but they did not meet my expectation and I am sorry to say that. I hope you will understand my situation and look into the matter so that the right amount and bill can be provided to me.

We were happy to find the bed here for the treatment as I heard it was best and specialized in (mention the specialization). But we are shocked with the bill received as well as with the facility.

So it’s a request to please make it correct as it’s almost time for discharge after two days. He was bought here on the date (mention admit date) to (discharge date).

 I will be waiting for your response to this letter with the correct bill attached to it. So that I can make the payments soon as I will not be paying this exceeded amount without any reason.

If you have any doubts or want to say something regarding this can call me at this number (mention the contact number) or send me an email at (mention the email id). Hope this time I will get the right bill so that can clear the payments.

Will be waiting for your positive response soon.

Yours Sincerely,

[Mention the Sender name]

wrong billing complaint letter to hospital

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