Home » Complaint » complaint Letter for the Wrong Size Product: 4 Templates

complaint Letter for the Wrong Size Product: 4 Templates

To 

The 

Service Manager

(Company Name)

I would like to inform you that I have purchased a (dress) from your (site) last week and I have received it today itself and I am very much disappointed with the size of the product. I have received (XS) size instead of (S). 

I am an old customer of your (portal). I always appreciate your service and product too. I always rely on your products and like to purchase from your (portal). Though it was never happened to me and I am experiencing this type of inconvenience for the first time but I haven’t expected this at all. I have ordered it for some purpose and now I see that I have to return it and will not get by the time

. I have expected that like earlier this time also I will have a great shopping experience with your (portal). Though it is very dissatisfied for me but I expect that it will be sorted soon. I hope that I will get your help and cooperation on this matter. I am expecting the exact product with the proper size.

I will be very thankful to you if your (company) will take care on this matter and will do the needful as early as possible and I hope that this will never happen again and I will get a good shopping experience with your (portal) in future.

Thanking You

(customer)

Complaint Letter for the Wrong Size Product delivery

To 

The Service Manager

[Mention the name of the Company]

[Mention the Address of the Company]

Subject – Letter of complaint for wrong size delivery.

Dear Sir/Madam,

I would like to inform you that on [mention the date] I had purchased [mention the name and details of the item] from your website. Today the order was delivered to me and to my utter astonishment I found the order delivered was of the wrong size. I had ordered for the size [mention the size] whereas I have received [mention the size].

I would ask you to go through my order receipt [mention the order receipt num] and find out the reason behind such a callous execution of a simple task which was to deliver me the right item. I did not expect such performance from such an esteemed company as yours. I am very dissatisfied and disappointed with this approach of your company. I had ordered the product for a specific purpose; and now for such carelessness I won’t be able to suffice my purpose. This approach of your department [mention the department] is very unprofessional.

Please make the necessary arrangements for immediate replacement of the product. Also make sure this time the exact size of the product gets delivered and I am not harassed any further. I hope this type of incident does not happen in future days. I am enclosing a scanned copy of the bill for reference.

Thanks,

[Hand-written Signature]

[Mention your name]

[Mention your address]

[Mention your contact number]

[Mention the date]

Complaint Letter For The Wrong Size Product Delivery

To 

The Service Manager

[Mention the name of the Company]

[Mention the Address of the Company]

Subject – Letter of complaint for wrong size delivery.

Dear Sir/Madam,

This letter is in reference to the purchase of [mention the name and details of the purchase] made on [mention the date] from your authorized store at [mention the address of the store]. Though it was a store purchase the delivery was a delivered as at that time the particular size I needed was not available at your store.

In the order details it is clearly mentioned that the size I opted for was [mention the size]. But after the delivery on [mention the date] I found it was of [mention the size]. I am very confused and why this fiasco happened even after giving all minute details. 

I am regular at your store and had never faced any such experience. Your store is always the best in the city and that is the reason I keep going back there. But this particular incident has disheartened me to a great extent. It would be very kind of you if you kindly look into the matter and make the replacement happen as early as possible.

The order details of the purchase is [mention the order details]. I am also enclosing a copy of the same for your perusal.

Thanks,

[Hand-written Signature]

[Mention your name]

[Mention your address]

[Mention your contact number]

[Mention the date]

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