Wrong Size Complaint Letter: 4 Free Templates

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Have you received the ordered product 👢 in the wrong size? Are you facing a complaint letter for the same? 

We put a straight fill stop to the constant wondering and find all your solutions here on this page.

When a company 🏢 deals with the delivery of so many products, a few blunders can occur. All you need to do is write a complaint letter and get the right product in the desired size. 

What to Write in a Wrong Size Product Complaint Letter 

It is very natural to feel confused 🤔 while drafting a complaint letter. Follow the pointers in this section to understand all the content that is required to be mentioned in this letter. 

  • Firstly, you need to set the tone of the ✉️ letter. This can be done by straightforwardly addressing your complaint. 
  • As you build your complaint statement, include all the required details step by step. Therefore, the statement should mention the purchase ID, date 📅 of purchase, price, and other necessary details.
  • In case it is an online purchase, mention the date of ordering and receiving the product. You can also add a photograph of the received product. 
  • After you have given precise details about the 👗 products, start addressing the wrong size issue of the product. 
  • Mention the size that you have selected while placing the order, followed by the size 📏 of the product received. 
  • Show your dissatisfaction 😒 as a customer and how this wrong size of the product has created an issue for you. 
  • You can also throw some light 🕯️ on your experience with this brand. If you are facing such a problem for the first time, emphasize that as well. 
  • Show your urgency in receiving a quick response to the complaint and get the required exchange as soon as possible. 

How to Write a Wrong Size Product Complaint Letter (Tips)

There is a particular manner and tone that needs to be followed while drafting a 📝 letter. Several tips are given below to assist you in understanding this letter format to the fullest. 

Complain formally

A complaint should follow a formal tone. Do not 🚫 get casual as you draft your complaint letter, especially while writing the complaint statement.

Remind them about the customer policies

A good 💯 way to add more weight to your complaint is by hinting at the known customer policies of the company. Focus on those policies that concern your problem. 

No space for allegations

A complaint letter about the product 🛍️ should only circle this topic. It is quite natural to receive the wrong size in your ordered product. Keep in mind that you don’t throw dirt on the company’s name or make allegations about this matter. 

Exact details and information

To make your complaint letter a ☀️ success, you should be mindful while writing the details about the product. If you mistake a single digit while writing these details, your entire letter may fail to fulfill its purpose. 

Be respectful

Although you aim to file a complaint through this letter, you should make an effort to be respectful. There’s no ❎ need to write your complaint disrespectfully.

Letter Template: 1

Wrong Size Product Complaint Letter

To 

The 

Service Manager

(Company Name)

I would like to inform you that I purchased a (dress) from your (site) last week and I received it today itself and I am very much disappointed with the size of the product. I have received (XS) size instead of (S). 

I am an old customer of your (portal). I always appreciate your service and product too. I always rely on your products and like to purchase from your (portal).

Though it never happened to me and I am experiencing this type of inconvenience for the first time but I haven’t expected this at all. I have ordered it for some purpose, and now I see that I have to return it and will not get it by the time

. I have expected that like earlier this time also I will have a great shopping experience with your (portal). Though it is very dissatisfying for me I expect that it will be sorted out soon. I hope that I will get your help and cooperation on this matter. I am expecting the exact product in the proper size.

I will be very thankful to you if your (company) will take care of this matter and will do the needful as early as possible and I hope that this will never happen again and I will get a good shopping experience with your (portal) in future.

Thanking You

(customer)

wrong size product compliant letter

Download Template :
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Letter Template: 2

Wrong Size Product Complaint Letter

To 

The Service Manager

[Mention the name of the Company]

[Mention the Address of the Company]

Subject – Letter of Complaint for Wrong Size Delivery.

Dear Sir/Madam,

I would like to inform you that on [mention the date], I had purchased [mention the name and details of the item] from your website.

Today the order was delivered to me, and to my utter astonishment, I found the order delivered was of the wrong size. I had ordered for the size [mention the size] whereas I have received [mention the size].

I would ask you to go through my order receipt [mention the order receipt num] and find out the reason behind such a callous execution of a simple task to deliver me the right item.

I did not expect such performance from such an esteemed company as yours. I am very dissatisfied and disappointed with this approach of your company.

I had ordered the product for a specific purpose, and now for such carelessness, I won’t be able to suffice my purpose. This approach of your department [mention the department] is very unprofessional.

Please make the necessary arrangements for immediate replacement of the product. Also, make sure this time the exact size of the product gets delivered and I am not harassed any further. I hope this type of incident does not happen in the future days. I am enclosing a scanned copy of the bill for reference.

Thanks,

[Hand-written Signature]

[Mention your name]

[Mention your address]

[Mention your contact number]

[Mention the date]

wrong size product compliant letter

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Letter Template: 3

Wrong Size Product Complaint Letter

To 

The Service Manager

[Mention the name of the Company]

[Mention the Address of the Company]

Subject – Letter of Complaint for Wrong Size Delivery.

Dear Sir/Madam,

This letter is about the purchase of [mention the name and details of the purchase] made on [mention the date] from your authorized store at [mention the address of the store]. Though it was a store purchase, the delivery was delivered as, at that time, the particular size I needed was not available at your store.

The order details mentioned that the size I opted for was [mention the size]. But after the delivery on [mention the date], I found it was of [mention the size]. I am very confused as to why this fiasco happened even after giving all the minute details. 

I am regular at your store and had never faced any such experience. Your store is always the best in the city, and that is why I keep going back there. But this particular incident has disheartened me to a great extent.

It would be very kind of you if you kindly look into the matter and make the replacement happen as early as possible.

The order details of the purchase are [mention the order details]. I am also enclosing a copy of the same for your perusal.

Thanks,

[Hand-written Signature]

[Mention your name]

[Mention your address]

[Mention your contact number]

[Mention the date]

wrong size product compliant letter

Download Template :
(pdf, docs, ODT, RTF, txt, HTML, Epub, Etc)

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