Not Updating Mobile Number Complaint Letter: 4 Templates

Let’s have already sent a request for updating of mobile number to the respective bank authority, but they are not updating it. In this situation, you must want to complain about this issue to the respective authority member.

Now it’s sometimes difficult to choose some relevant words to express your message in a proper format. Now we are here to help you in this situation. In the below sample letters, we have written some sample letters regarding this topic for your help.

Letter Template: 1

Your Name

Bank Account Number

Your Address 

City, state, zip-code

To,

The Manager

[Name of Bank]

Address

City, state, zip-code

Dear sir/madam,

Subject: Complaint to Update My Registered Mobile Number

I have a Savings Bank account with your concerned bank. My account number is (your account number). I had given the mobile number xxxxxxxx when I opened the Savings Bank account here.

Now I want to change this mobile number with my present number xxxxxxxx as I don’t use my old mobile number registered here.

As I face some difficulties to know my account debit/ credit, I request here you update my mobile number with my new number in the record.

I have already informed your customer care about this and wrote emails to your bank. Even after all these attempts, there is no proper action taken in this matter.

This is very unhappy to see your approach towards the customers. As a manager, you have to monitor such issues personally and help the customers avail of useful services, increasing your bank’s reputation.

I am also availing of your mobile banking service. I Kindly update my new number in your record. So that I can help with services without any disruption, kindly process my request on an urgent basis.

I shall be very thankful to you for this kind act. I have enclosed all my banking details for easy reference.

Yours Sincerely,

[Your Name]

not updating mobile number complaint letter

Letter Template: 2

[Mention your Name]

[Mention Bank Account Number]

[Mention Your Address]

City, state, zip-code

To,

The Manager

[Mention Name of Bank]

[Mention Address]

City, state, zip-code

Dear sir/madam,

Subject: Complaint about Not Updating My Registered Mobile Number

I would like to bring it to your kind attention that I have opened an account of mine on (Mention Date) in (Mention bank name). 

Unfortunately, I lost my phone (Mentioned days) ago. I filed a case with the police station in this regard. The police administration has promised to help me in this matter. For security reasons, I kindly asked you to update my phone number.

Your staff has informed me that according to their policy, to update your phone number, I have to update the account with all required documents within 2 days.

Besides, I was informed that I should also lock my ATM card. But with great sorrow, I would like to inform you that to date, I have not received any account update notice, and in (Mention updated phone number), no message related to this account has been received.

I can only guess that someone in your bank has formed a blunder or an absurdity. Thus I inquire you to kindly look into the matter and let me understand what the real problem was and how to mend it as soon as possible.

Yours truly,

[Your Name]

not updating mobile number complaint letter

Letter Template: 3

[Mention your Name]

[Mention Bank Account Number]

[Mention Your Address]

City, state, zip-code

To,

The Manager

[Mention Name of Bank]

[Mention Address]

City, state, zip-code

Dear sir/madam,

Subject: Complaint to Update My Registered Mobile Number

I am writing this letter with severe disappointment to bring your kind attention to this unpleasant event. 

I am a regular customer of your bank and have been using your services for more than (Mention number of years). Earlier I had a savings account at your branch, and I must say that it was a delightful experience for me.

I have tried many other banks in the past, but the treatment I have received from your branch staff is unmatchable.

I opened a current A / C at your branch according to your advice. And you have collected all the information from me as per your requirements. Everything was going well, but you failed to link my phone number with my A / C, that is (Mention A / C details).

As you know that I own a very small business, and I was having trouble making fund transfers since I was not able to receive any OTP.

Next, I will give you all the information about my phone number. But after complaining to you many times, you could not do anything. This is my last request to you if you can link this number (Mention phone number) to my bank A / C. 

This is very disappointing that I thought about using this service in the future. But presently, I am thinking about relocating my current account to a different bank.

Hoping for a quick reply this time.

Thanking you.

Yours Sincerely,

[Your Name]

not updating mobile number complaint letter

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