You can disclose the late delivery of the product in a polite way. You should share the details of the product along with the order date and delivery date. You can inform me how it will take time to reach the customer’s place.
You can share how much effort you are making to control the delay of delivery. You can check with this letter template to make your letter writing easier. It will show you how to convince the candidate.
Letter Template: 1
[From]
[Address]
To,
[Address]
Subject: letter to inform regarding late delivery
Dear sir/madam
This is to inform you that your order no. [Mention order number] which you placed with our company on [Mention date].
We regret to apologize to you for the delay in delivering the products you ordered with us. Due to some issues in the manufacturing department, this inconvenience has caused you.
We are trying our best to minimize the delaying date as much as possible to reduce your inconvenience. We have appointed in our departments with more staff and within the next [mention days] your shipment shall be dispatched for delivery.
If you have any questions, you can reach out to the customer service associate at (mention phone number) or through an email (mention email address). We are sorry for your inconvenience.
Thanking you.
Sincerely,
[Sender Name]
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