When you are writing a letter to apologize for a quality issues that others had to face because of your poor services or a poor product then make sure to frame it in an organized way, giving all the details and information and writing it carefully with the appropriate words and sentences.
If you want then you can have a look at this effective sample letter, written by me, as using it as a reference, you will be able to frame yours smoothly.
Letter Template: 1
[Name of the sender]
[Designation of the respective person]
To,
[Name of addressee]
Subject: Letter to Apologize for A Quality Issue
Respected sir/madam,
This letter is to inform [mention the name of the person] from [mention the name of the company or the organization to which you are writing this letter] that our company didn’t mean to provide you bad service.
We apologize for the quality issue that you faced because of our service. The services got delivered to you without our knowledge. We also don’t know the proper reason behind it.
We apologize for the inconvenience you and your guest faced because of our service. We will soon get back to you with a proper reason behind it.
We will look into this matter and will try to resolve this matter as soon as possible. Lastly, we would like to apologize for this inconvenience due to our service quality issue.
We know your guest have faced problem due to our service, we promise you very soon will make it up to you. Till then, please accept our apology. We hope this will not harm our business relationship.
You can reach our management department for further queries at [mention phone number] or directly through an email [mention email address].
Thanking you
Yours faithfully
[Name of the sender]
Download Template :
(pdf, docs, ODT, RTF, txt, HTML, Epub, Etc)
Letter Template: 2
[Name of the sender]
[Designation of the respective person]
[Name of the company]
[Contact details of the sender]
To,
[Name of the recipient]
[Designation of the recipient]
[Name of the company]
Subject: letter to apologize for a quality issue
Respected sir/madam,
The purpose of this note is to inform [write the name of the person] from [write the name of the company] that our company had no intention to provide you with bad quality products.
We sincerely apologize for the quality issue and problems you faced because of our service. The products got delivered to you without our prior knowledge. We also are unaware of the actual reason behind it.
We are sorry for the inconvenience you had to face because of our poor service. We will soon come to you with the actual cause behind this problem.
Our company (Mention details) will look into this matter and will try to resolve this problem as soon as possible. Lastly, we would like to apologize once again for this inconvenience due to the quality issues of our service.
We know you had to face some serious problems due to our service; we assure you that we will make it up to you very soon. Till that time, please accept our apology. We hope this will not harm the business relationship between us.
For further queries, please feel free to reach our management department at [mention phone number] or directly through an email [mention email address].
Thanking you,
Yours faithfully
[Name of the sender]
Download Template :
(pdf, docs, ODT, RTF, txt, HTML, Epub, Etc)
Letter Template: 3
[Name of the sender]
[Designation of the respective person]
[Name of the company]
[Contact details of the sender]
To,
[Name of the recipient]
[Designation of the recipient]
[Name of the company]
Subject: Letter to Apologize for A Quality Issue
Respected sir/madam,
We are writing this letter to inform [mention the name of the person] from [write the name of the company] that our company (Mention the name of the company) had no idea that you had been provided with bad quality products.
We regret the quality issue and problems you faced because of our negligence and poor service. The products got deliver to you without informing us.
We also are finding out about the actual reason behind it. We sincerely apologize for the inconvenience you and your company had to face because of our poor service. We will soon contact you after getting the actual cause of this problem.
Our company will investigate this matter and will try to resolve this problem very soon. Lastly, once again, we are very sorry for this inconvenience due to the issues related to the quality of our service.
We know you and your staffs had to face some serious difficulties due to our service, we can make sure that we will make amends for the mistake very soon. Till that day, please accept our sincere apology. We hope this will not be able to harm the business relationship between us.
For further queries or other information, you are welcome to reach our management department at [write phone number] or directly through an email [write email address].
Thanking you,
Yours faithfully
[Write Name of the sender]
Download Template :
(pdf, docs, ODT, RTF, txt, HTML, Epub, Etc)
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