Wrong Color Complaint Letter: 4 Templates

If you are in a situation where you have to write a complaint letter for receiving the wrong color, then now you can easily complete your letter. Here we have already covered some sample letters regarding this topic.

While writing this letter you have to write the color which you have ordered for your product, how it creates problems for you, etc. You can also follow our below letters to complete your letter in a proper format.

Letter Template: 1

To

The Manager,

[Store Name] & [Address]

 [Date]

Dear sir/madam,

I shopped for two [mention brand name] tops from your store a few days ago, but today I got offended that the products weren’t right. On [mention date and time], while I was shopping I picked up one red and one pink colored top to buy.

But unfortunately, the pink color was not available in my size at that time. Therefore, one of the assistants of your store told me that they will courier these two products to my place. 

But today after the products were sent to me when I unbarred the delivery package to check the products inside, I found that I have got two red tops when I was supposed to get one red and one pink in color.

I put the items aside along with the price tags in the form I received. Your person will also be able to check it out while picking up the clothing.

I would like to put it to your notice that it has already been 11 days since I ordered the tops and cannot use the products as per my requirement. I, therefore, request you to attend promptly to my complaint and provide me with the right color of clothing as quickly as possible.

Please let me know how you would like to handle the return of the product. I wish my complaint will be settled at the earliest.

Sincerely,

[sender name]

[contact number]

wrong color complaint letter

Letter Template: 2

To

The Manager,

[Mention Store Name] & [Mention Address]

 [Mention Date]

Dear sir/madam,

I am writing this letter to complain to you about the product that I shopped on (mention the date) which was 5 pouches of the brand [mention brand name] from your store (name of the store), but today after sanitizing I opened the product it was a totally different product which was really disappointing.

There in the store, I chose 2 colorful pouches and two yellow pouches, and 1 black but after opening, I saw all were black in color.

As I had a talk with the seller that I want this thing for keeping my products so I choose a different color he promised I will get what has been selected, but here I got one color. 

So I would like to return it as I want the colored one too as all the prices were different. I hope you will respond as soon as possible and send the date of exchange soon.

As of today morning also I called the store manager but he said it will take a few days. So please make it a little faster as it’s urgent, and I want the color exactly that has been selected.

Hope you understand the situation and send the correct pouches soon.  Will be waiting for your positive response.

Sincerely,

[Mention sender name]

[Mention contact number]

wrong color complaint letter

Letter Template: 3

To

The Manager,

[Mention Store Name] & [Mention Address]

 [Mention Date]

Dear sir/madam,

I am writing this letter to make a complaint about the product which I purchased for the brand (mention the brand) a few days before. As you deliver the product once the product is purchased that I said to give 4 bottles out of which only 2 are received and of a different color than the one I ordered.

So I was really upset as it was a glass bottle for gifting purposes and the person will go outstation after 2 days. So I want the exchange or return of the product by tomorrow otherwise I will cancel it. 

I heard a lot about this store so I ordered here but I did not expect at all that something like this will happen. So kindly look into the matter and send all three products of the same color. 

All the packaging is the way you send it with all the bills attached to it. So there will be no problem in return. I would also like to inform you that on the last day I called the manager so he said it will be exchanged but yet I did not receive the date.

So I hope this time I will surely get it. I will be waiting for your response with the exchange date soon. Thank you 

Sincerely,

[Mention sender name]

[Mention contact number]

wrong color complaint letter

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