Home » Complaint » Complaint Letter for Receiving the Wrong Size: 4 Templates

Complaint Letter for Receiving the Wrong Size: 4 Templates

To

The Store Manager,

(Store Name)

Address

I have had your store membership card for about five years (more / less), but I have this kind of problem for the very first time.  On (Specify date) August 30, 2020, I purchased (change) two (mention brand) shirts from your store. As this is a trusted store, I did not check my merchandise after purchase.

Unfortunately after returning to my place when I opened the shopping packet I have seen there was a wrong size shirt. I could clearly remember that I did not pick up the two different size products. This fault is from your side. I really did not expect this much carelessness from your store. I really felt sad about this.

I hope in near future I would not have to face such kind of issue as I love your store and brands you have. I do not want a bad relationship with you guys. 

Also, I tried to communicate with your store by call, but there was no response. I was told at the time of purchase that if there was any problem with the products, I could call the given number any time. 

 So, I am writing this email to convey the message that I have not received the right size of the shirt in the packet. Please check this message to resolve this issue immediately. I hope I will get the right size product in no time and believe you will take the right action. Waiting for your answer.

Thanking you,

Kind Regards,

(Sender name & contact number]

A Complaint Letter For Receiving The Wrong Size Inside Packet.

To

The Store Manager,

(Store Name)

(Write address)

Sub – A Complaint Letter For Receiving The Wrong Size Inside Packet.

I am writing this letter to you with great sorrow to register my complaint against (Mention the name of store). I received this parcel on the (mention date) which I ordered on the (mention date). 

I ordered a necklace for my wife to celebrate our marriage anniversary. My wife admired it very much when she saw it online. She wanted me to give her this as a gift. And we thought that this anniversary of ours would be a grand one, But your service ruined our celebration. And we were quite satisfied with the size of the description and it’s our mistake that we thought that this necklace might be worn around the neck. It was barely fitting over my wrist and I couldn’t put it around my wife’s neck. 

So we want you to please replace it with the proper size and we encourage you to please improve your customer service too. When we contacted your customer service representative, he spoke to us very rudely and he refused to let me know about the proper replacement process.

So my request to you is that please pay your kind attention to this matter as soon as possible. Don’t hesitate to call me at (Mention phone no) regarding any information you may need to know.

Thanking you,

Kind Regards,

(Sender name & contact number).

A Complaint Letter For Receiving The Wrong Size Inside Packet

To

The Store Manager,

(Mention store Name)

(Mention address)

Sub – A Complaint Letter For Receiving The Wrong Size Inside Packet.

I have recently ordered a new pair of shoes from (Mention website name) on (mention date). I received the package on (Mention date). I opened the parcel box and saw that the shoe packet was not properly sealed and the color was different too. But it doesn’t matter to me what matters is the size of the shoe, it seemed small to me at first sight. And after trying, the shoes didn’t really fit my feet. Although I choose according to the size of my feet when ordering, however, you have provided shoes that are smaller than the size I requested.

To resolve this problem I will ask you to credit my money to my account which you have charged for my shoes. I am a very involved person and I value my time a lot so let me tell you that I don’t want a replacement as I have already purchased a new pair of shoes from my local store. 

I look forward to an immediate reply. You can contact me at my home telephone number which is (Mention phone number). 

Thank you for taking the time to read this letter. 

Yours truly,

(Mention sender name).

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