Letter of Complaint Restaurant: 2 Templates

Here we are trying to help you in the situation when you have to write some letters, speeches, etc. In your demands. Now in the below sample letters, we are going to cover some sample letters regarding a complaint letter to the restaurant about poor service.

Here we have discussed all points in a proper format so that you can easily use our points in your letter. If you are facing any problem while writing this letter you can take help from these letters.

complaint letter restaurant template

Letter Template: 1

To,

Manager

[Name of Restaurant]

[Address of Restaurant]

City, state, zip-code

Subject: Complaint about Poor service

Dear Sir/Madam,

On (dd/mm/yr) we chose to have dinner in your restaurant as I heard the food served at your place is authentic and tasty, but to my surprise the service was pathetic.

We ordered the food and waited so long despite having less number of customers. Initially, we were supposed to get [name of dish ordered], but the starter didn’t come till the time we insisted for an hour, and we were upset. After telling the waiters several times finally we got the [name of dish] served to us, but to my shock, it was cold and tasteless.

It was the weekend, and we were in very high spirits to enjoy the day with friends and some of my family members, but because of the service along with food, everything got ruined.

The dinner served was also cold as they exchanged the orders of some other table to us and later replaced it, which made the food cold and tasteless. But the manager seemed ignorant about the whole episode, and I felt annoyed by this kind of negligence. Even my friends and family members were really unhappy about the entire episode. 

I am very disappointed with the service provided and hope that in future you will improve your standards.

Sincerely

[Your Name]

restaurant compliant letter

restaurant complaint letter template

Letter Template: 2

Poor quality of food in any restaurant is not acceptable so here you should complain to the proper member of this restaurant. Now you can do it with the help of a complaint letter.

Here you have to mention the details about the quality of the food and why you consider it as bad quality. If you are facing difficulties in any purpose while writing this letter then you can easily take help from our below sample letters.

To,

Manager

[Name of Restaurant]

[Address of Restaurant]

City, state, zip-code

Subject: Complaint about Poor Food

Dear Sir,

I visited your restaurant on [dd/mm/yr] for dinner with my family. We ordered Italian food and requested the waiter for [name of dish ordered].

The starter came in after a long wait and turned out to be stale. Upon asking, the waiter brought back the same food by adding some layers of salad and overheating it. We had it and left the restaurant without satisfaction. In the night family, all of us started to feel discomfort, and we rushed to a hospital wherein doctors declared food poisoning. We could avert severe damages due to timely medical attention. 

You have to look after the food you serve to the customers, I feel the standards of your restaurant have come down, and I will never recommend anyone to your place. It is pathetic to see how irresponsible you people are without thinking about the consequences and the health of customers running a business just to mint money.

I request you to kindly investigate and take action against the staff and all the people associated with this matter. I am sending a copy of hospital bills for reimbursement failing, which I will take up the case to the [respective authority name] for stringent action against your restaurant. And serve good food to the customers who trust you.

Thanking You,

Yours sincerely,

[Your Name]

[Contact Number]

[Your Address]

restaurant compliant letter

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