A Call Center Manager is an important post for any Call Center. Only very candidates having proper experience are hired for this post.
If your company has hired a new Call Center Manager, it is your duty as the Human Resources Manager to write a welcome letter to the person concerned.
In such a letter you should greet him and congratulate him on his selection to the said job position. You may also mention the salary package he shall be drawn in the said job as well as his job responsibilities.
Template: 1
(Your name)
(Your address)
(Your contact information)
(Date)
(Name of the recipient)
(Address of the recipient)
(Contact information of the recipient)
Subject: Letter to Welcome the Call Center Manager
Dear (Name of the recipient),
I would like to welcome you to (mention the company name and details). Your expertise in the field, effective communication skills, and relevant experience in previous organizations made us hire you as the call center manager of our company.
We are looking forward to working together and getting to learn from your knowledge and capabilities. All the team members are excited about your arrival on (mention the date) and you are expected to be in the office at (mention the time).
In order to get started with us immediately, you will be attending the new employee orientation where you will be informed about everything related to your employment here in detail.
As the new call center manager, please remember that your main goal is to make sure that our agents meet their weekly, monthly, quarterly quotas and to increase customer satisfaction.
We are hopeful that you will be taking care of all your responsibilities with absolute dedication and sincerity. You are requested to attend the team lunch with all of us after the meeting. We are excited to see you soon.
For any more details or in case of a query, you are most welcome to call or mail me. I will be there to help you anytime.
Welcome to the team once again!
Thanking you
With best regards,
(Hand-written signature)
(Date)
(Notary or witness if required)
Download Template :
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