The acts of good services positively affect our lives and should be acknowledged. Many times we were so pleased with customer services that we want to write a thank you letter immediately. If you feel so and are facing hurdles to write an appropriate letter then we have some samples for you to use.
How to write a good letter for great customer service-
- You should address thank you letter to the employee’s manager
- If possible mention specific details about your experience
- You may also include some compliments
Thank You For Great Customer Services Letter Templates
Thank you letter for great customer service and saving from fraud
I am feeling very grateful that I am a customer of your bank. Your bank’s fast customer care services helped me to save my money and my life. Your bank is a lifesaver. This sunday morning at 6 A.M. when I was sleeping there was a call from someone telling me that I have won some cash back on the last transactions that were done by me.
He made me fill a form online, it was about filling my bank details and pins of my card. After some time some money was debited from my account and then I realized that it was a fraudulent call. It was a panic situation for me, then I opened your bank’s application on my mobile and reported the incident.
I was amazed to see the fast response from your customer services and finally, I got my money back and that fraud is in jail, your bank has saved my whole life’s savings. If you have any query in the future then you can contact me on 2787289023 or [email protected]
Thank you letter for customer service about insurance policy
I want to thank you very much for your customer service for telling me about my insurance policy that was done by me in the past. When I started my policy I was financially stable to pay the policy but after giving 3 years premium I was not able to pay the premium of my 4th year as now because of some problems I lost my job and I don’t have much money to pay the premium of the policy.
I called your customer care to get some help. I want to surrender my policy but they told me that I will not be able to get my money back as I have signed a bond to pay the full premium till 9 years, further they told me about the benefits for the continuation of the policy. Their response was very good and they have provided me a big solution that I can pay my premium in installments or I can take the loan to pay the insurance premium. Now that I have made my decision, I am going to pay the money in the form of installments.
I am very delighted to have an insurance policy for your company, your customer services are great. I hope your company will continue to help people like me in the future.
Thank you letter for customer service in the appliance repair
I want to thank you very much for your customer service, I am XYZ. I have ordered an Air Conditioner from your company’s website. That time I was so worried about the installation and the servicing of the Air Conditioner but I was wrong after 1 hour of the arrival of the AC your customer care services has called me to inform that your company’s technicians are going to visit soon and after 2 hours of the call, they visited to install the AC.
They did their job very well and professionally. They told me about all the safety measures that I have to take for the long run of the AC. Your company’s fast service was very unexpected for me.
Now the AC is running very well and I hope that your company will continue to give this type of customer service in the future also.
Thank you letter/Email for customer service in product purchase
I am very thankful for your customer services for helping me to choose a suitable car variant for my budget. I was very confused before meeting your employees but they have helped me a lot and they explained to me about all the features of the car very well and they also told me about which car is suitable for my budget.
They told me about the payment policy that is offered by your company, they also told me about all the details of the EMI and the interest on payments. I want to give five out of five stars for your customer services.
I hope you will continue to give this type of great customer service in the future. For any query, you can call me on 95239832 or [email protected]
Thank you letter or email for laptop repair
I would like to thank your company’s customer care division for helping me to reset my laptop without losing my personal data in it.
The call took 2 hours approximately, your customer service executive stayed on the call and very patiently told me every step in detail and because of their help, I was able to do everything correctly. Then they told me how to take care of my laptop in the future and helped to get the best GPU output from some basic changes.
They have given me a link to every step that I have to follow in the future. I hope your brilliant customer service will continue to help people like me in the future.
Thank you letter/ email for a helpful investment broker
I just want to express my sincere gratitude for providing me with an excellent investment broker. He is an amazing person who helped me in investing in appropriate shares. He is full of knowledge and knows how to handle his clients. His suggestions helped me a lot and proved the smartest investment I had ever made.
This investment helps me to recover from my financial crisis. It was really a profitable deal. This thing will be impossible without you.
I want to thank you once again for providing such great and valuable offers for your clients.