You must make the customer alert about the consequences of the late payment. You must also inform them that you would not like to lose a customer like him. You must actually inform about how much amount is due for the customer.
You can use this letter template to convince the customer to pay the amount as quickly as possible. You can request the customer for remitting the payment in order to avoid the legal action
Letter Template: 1
[From]
[Address]
To,
[Address]
Subject: letter to information regarding the launch of a new product
Dear sir/madam,
I would like to inform you that we have launched a new product for our company (mention company name). This is a great change in our business firm.
[Describe the new product]
The product will be available from (mention specific date and time) in all our offline as well as online stores. All the needful details have been enclosed in this letter. Please find the attachment for your reference. You can also visit our website for more updates (mention website link).
If there is any further information, you need, you can reach our customer service at (mention phone number) or through an email (mention email address).
Thanking you, hope you will like our newly launched product.
Sincerely,
[Sender Name]
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