inform defects in product Letter Templates

It will be always better to write a letter to the manufacturer explaining your inconvenience about finding the defects in the product. You can politely request the replacement by sharing the order details, product details, and the defective area.

This letter template will guide you in presenting the defects in the product. You must not forget to mention the address details from where the product will be picked up.

Letter Template: 1

Your Name

Your Address

Street, City, State

Zip-Code

Date

To,

[Mention the name]

[Mention the address]

City, State, Zip-code

Subject- letter to inform defects in product

Dear Sir/ Madam,

I am writing this letter to inform you about the defects in the product you sent me. I have ordered a [mention the details] on [comment the date]. The bill number of the ordered product is [mention the details].

The product was delivered to my address on [mention the date]. I opened the package the very next day, and I discovered a defect in the product.

I found the defects on [mention the details]. I request you to change the [comment the product’s name] and send me the new product as soon as possible. I would request a fast exchange process as I need the [name of the product].

Please try to pick up the item on the weekend or pick it up from my neighbor’s address, which is [mention the address].

I expect quick actions on your part. I will be thankful if you, please pay attention to my request. 

Yours Sincerely

[Name of the sender]

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