Working in an environment means one has to face a lot of situations; however, when things spiral out of control, writing a complaint letter to the management of your workplace might seem like a good idea.
The main aim of a management complaint letter has to be outlining the grievances faced by the employee, whether it be a misconduct issue or the said employee is dissatisfied with some services.
Drafting a precise complaint letter to the management is very important.😊
What to Write in a Complaint Letter to the Management?
A complaint letter to the management is typically written by an employee or any person working in an organization or institute. Sometimes the complaints are more serious than one can imagine, like misconduct or ill-treatment, and sometimes it could be about minor issues.🧾✔️
- The foremost thing about writing any letter is to know how to begin it.
- While you are composing a letter to the management, remember to begin with your name, then your contact information, and date.
- Then add the company’s or institution’s details like its name and address.✒️
- The way you address the management is very pertinent while writing such a professional letter.
- Remember to use proper salutations using adjectives like respectful or dear (sir/ma’am).📑
- Try to be as direct and concise as possible.
- When you start composing the body, outline your grievance in a direct yet professional way.
- Avoid being overzealous lest you offend the person you are addressing.
- Describe all circumstances that gave rise to your grievance.
- Be sure not to be sentimental and remain unbiased, particular, and crisp.🙌
- Tell them in your letter how the issue has affected you on a personal level and how it may affect the reputation of the firm too.
- Make sure to be writing in a way that sheds light on the issue as one which needs immediate looking into. 🤔
- Try to include how you have tried to raise the complaint before and your efforts to solve the issue by talking and discussing first before writing an official letter.📑
- Be cooperative and be open to suggestions on how to resolve the issue along with the management.
- Always remember to be direct about the time during which you would like the issue to be solved or, at the very least, looked into. ✔️
- Finally, be sure to again pay attention to being polite and calm by using terms like sincerely or faithfully. 🙌
Tips to Write a Complaint Letter to the Management
Your chances of receiving an acceptable resolution can be improved by successfully communicating your complaints to the management in a well-written complaint letter. So, I bring to you some basic tips that could be useful in increasing the potency of your complaint letter to the management:
- Try to be as much clear as you can
While composing the letter, being clear can enhance your chances immensely, as no one likes to read a long letter full of nonsense. Keep it short if necessary but always be precise and clear. 🤔🙌
- Include important details –
Putting in important details can increase the gravity of your letter. Things like dates, times, or people involved and any supporting documents or evidence can make your letter more potent. 📑✒️
- Stay professional and respectful
Sentimentality or losing control is never a good sign, and neither is being rude to the management. Try to be respectful and professional by being firm and concise.🥰
- Keep a clear train of thought
While it is easy to believe that putting everything in would make your letter more important, it is never the truth. Structure your letter in a clear and organized manner and provide a solution instead of solely focusing on the problem.
- Proofread
Typos and grammatical errors can turn out to be detrimental; hence while composing a professional letter, proofread it after you’re done.🧾
- Follow-up on your complaint letter
If there is no response to your drafted complaint letter, do not shy away from writing another follow-up letter to see what is going on. It shows commitment and tenacity, which would make you look more keen.🙌
Letter Template: 1
Complaint Letter to Management
Hello John,
I am one of the new joiners through the college placements. First of all, I would like to thank you for selecting me and giving me an opportunity to work in such a reputed organization.
Its been a month since I joined and have been allocated to a client project, but it is now a matter of concern for me as my manager (Mr. XYZ) has been one of the rudest people I have ever met. I with two other people, are working on this project and have been updating the progress and timesheet daily but still, he has been scolding us for delaying the work and also has insisted we stay in the office till midnight.
We three complete our work during office hours and leave at 6:30 pm but he is adamant that we leave the work incomplete and go home.
Though the case is the opposite, he has never bothered to check the project, and he just comes and bashes us every morning. I think if this continues for a long, we three would like to switch teams or projects or just leave the company if no solution is given.
Kindly look into the matter and let us know if you could help us.
Regards
Harry
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Letter Template: 2
Complaint Letter to Management
Hello Rebecca,
I hope you are doing good and your day has started on a good note.
I would like to bring to your notice that for the last three months, I have been facing some issues in our organization, and I came to know it is because of my current reporting manager.
Just to brief you about the condition, I have been regularly getting messages from a known number and they have been very creepy but I kept ignoring it until last week when I got to know that it was from Mr. XYZ.
I have been working in this company even before he came and hence as a loyal employee, before reporting this to the police I want you to take some actions against him. He has been sending me my pictures and some messages blackmailing me for money and favors.
I will attach a copy of the messages for your reference. I am not sure if anyone less is experiencing such things if you doubt then please get a survey done for that.
I would not want to work in such a condition, and hence you will need to take some action as soon as possible. I am ready to talk to him face to face as well, and I am not afraid of the fact that he is a manager.
This is not an ideal environment for women to work, and you will need to introduce new policies to avoid such situations.
Awaiting your response.
Regards
Julia
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Letter Template: 3
Complaint Letter to Management
Hello John,
It is a matter of great concern for me as even after working so hard, I have got an F grade, and hence for two consecutive years, my promotion has been detained.
Now that I got to know that this is because of my manager who has been not giving updates about my work, I will have to take the matter into my hands and hence I am writing this letter to you.
I have been working overtime for the last six months and have been covering my manager’s (Mr. XYZ) work while he is busy taking one of our colleagues out for lunch.
He has been dumping all his work on me, and also to cross-verify, you can get in touch with our clients with whom I have been working; Mr. XYZ has not even attended a single call for the last month.
I have been alleged that I have delayed the project, but it is due to the lack of workforce in the project team and I have raised this issue last month as well. Kindly look into the matter and take appropriate steps so that no one is exploited as I am.
I would like to then get in talks for my promotion, or else I will have to look for other options.
Regards
Rob
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Letter Template: 4
Complaint Letter to Management
Hello Ross,
It has been a bad experience for me in the last two months. I would have never expected so much insult for not even doing anything.
I have been working for this organization for the last 4 years and have experienced something like this. As informed I have been working from home for the last month because of some family issues and have got that approval from the upper management. But when I joined the office, my manager insulted me, saying that I am a resource of no use and the company is just spending without giving it a thought.
Though I have to finish up all my work without any delay and have been taking over new projects as well. I have always proved my dedication and loyalty by doing my work with dedication and this kind of behavior is completely unacceptable to me.
Kindly look into the matter, and I would expect a response from you as soon as possible.
Regards
Antony
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Letter Template: 5
Complaint Letter to Management
To,
[Name of the recipient]
[Name of the company]
[Address]
Sub: To complain against the manager
Dear [Name of the recipient],
I hope you are in your best health and mood, and your day has started on a good note.
I would like to get your attention to my problem, as I am a worker of your company (name of the company) working at the department of (mention details) for the last (mention details) months. And from the first day (mention details) of my work, I have been facing some serious problems in our company and recently I have known that the actual cause is my current manager (mention name and details).
Just to make you aware of the condition, I and many of my other co-workers are facing a number of serious problems, as the behavior of our manager is very bad and rude. We have no self-respect as he treats us like his slaves at the company.
We have been working in this department even before he became our manager and hence as a dutiful worker; I want to inform you about this.
We all would not want to work in such a disrespectful atmosphere and hence request you to take some serious action as soon as possible.
Kindly just change our manager or at least give him a serious warning for the future.
Hope you will consider our request and oblige us,
Thanking you,
Yours faithfully,
[Name of the sender]
[Designation]
[Date]
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Letter Template: 6
To,
[Name of the recipient]
[Name of the company]
[Address]
Sub: To complain against the manager
Dear [Name of the recipient],
My name is (mention the name), and I am a worker of this company (mention the details) working at the department of (mention details) as a (mention details).
It is a matter of great concern for me as though I try to work very hard from the day of my joining (mention details) I have got very poor grades and hence for (mention details) years. For this reason, my promotion has been delayed till now.
Now that I have come to know that the main reason for this problem is our manager (name and details of the person), who has been not giving information about my hard work and achievements. Therefore, I am writing this letter to you to help me with this problem while working in the company.
I have been working very hard for the last (mention details) months and have been doing the work of my manager as well as he is busy gossiping on the phone.
He has been repeatedly dumping all his work on us workers and is not loyal to the company. Therefore, I am requesting you, to kindly look into this problematic matter and take some serious steps so that no one is getting exploited like me.
Kindly help all of us by changing our manager or at least give him a serious warning for the future.
Hope you will consider our heartfelt request and oblige us,
Thanking you,
Yours faithfully,
[Name of the sender]
[Designation of the sender]
[Date]
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Template: 7
Dear Parents,
Your child (name of student) is a student of (class viii) in our school and nowadays (he) becomes so reluctant towards (his) lessons. We are noticing that (he) is not attentive towards (his) study and (he) has no interest in it too.
There is no attempt at how to get good results in the exam. (He) is not getting good marks in any subjects these days. Teachers are so worried about (him).
We have told (him) so many times but (he) is not taking our advice properly, so we have thought to inform you because being a guardian you people can handle this situation more effectively.
We are trying our best but we expect that as parents you people can make (him) understand better. Since we have to take care of the good and bad of the each student so it’s not possible for us to give full time particularly to a child.
We all want our children to do well in all spheres of life and we should encourage them properly so that they can understand the important of education.
I am requesting to pay attention on (his) studies at home and cooperate with us. I hope you will understand what I am saying and we know that you people could take proper care on this matter and wish for (his) bright future.
Thanking you
(Teacher’s Name)
(School’s Name)
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