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Complaint Letter to Bank for Wrong Charges: 4 Templates

One may see a wrong charge has been deducted from bank account leading to transaction fraud or technical error. After noticing such kind of problem, they should inform the bank in writing about the exemption.

To

The Bank manager,

XYZ Bank

Address

My name is (ABC), a current account holder at (XYZ) Bank, mentioned account name is (ABC) holding account number (123). I would like to draw your attention to the fact that I lost some money from my bank account.  And this is to inform you that it has been wrongly charged from your esteemed bank. I have been your client for the last five years and I have never experienced this kind of problem before. Therefore I am a bit worried about the fact.

I withdrew (123) amount from an ATM on (ABC) address at 8PM on 29th August, 2020. Unfortunately, the machine was switched off before I could receive the receipts and cash. I got a message that money has been withdrawn from the account, but I have got no money. I checked my transaction online and it is showing a withdrawal of (123) amount from my account.

Please check this issue as soon as you can and credit my account. I have hereby attached a copy of my account summary printed from the online system for your reference. If you have any questions please contact me on my mobile (1234….).

I will be obliged if you kindly do the needful as soon as possible.

Thanking you

Regards,

(Your Name)

A Letter to Bank for Wrong Charges

 (Mention your name)

(Mention your designation)

(Name of the company)

(Mention the detailed address)

(Your contact information)

To,

(Mention the name of the Recipient)

(Mention the designation of the recipient)

(Name of the company)

(Address of the Recipient)

(Contact Information of the Recipient)

Sub: Letter to Bank for Wrong Charges

Dear (Name of the Recipient),

For your kind information I beg to state that, I am (mention your name), a savings account holder of your bank (Mention the details). The name of the branch is (mention the name of the branch) and my account number is (mention account number).

I am writing this letter to inform you that, while going through the monthly bank statement for my account for the previous (mention the time) months, I have found a wrong transaction of amount (mention the amount) on the date (mention the date). Hence, I am writing this letter to you to correct the wrong charges from my bank account. 

That charge is not valid as there was no transaction from my end on that day; hence I assume that, there was an unintentional error from the bank’s side. For this reason, I am requesting you to kindly investigate and correct the error by reversing the transaction to the account number mentioned previously, and thus help me as soon as possible.

Hope you will try your best to help me and not disappoint me.

If you have any more information to know from me regarding this you can contact me through (mention the contact details).

Eagerly waiting for your quick response.

Thank you very much.

With regards,

(Hand-written Signature)

(Date)

(Notary or witness if required)

A Letter To Bank For Wrong Charges

 (Mention the name of the sender)

(Mention the designation of the sender)

(Name of the company)

(Mention the detailed address)

(Your contact information)

To,

(Name of the Recipient)

(Designation of the recipient)

(Name of the company)

(Address of the Recipient)

(Contact Information of the Recipient)

Sub: Letter to Bank for Wrong Charges

Dear (Name of the Recipient),

I am maintaining a savings bank account in your bank (Mention the details) at the (Mention the details) branch bearing the account number (Mention the details) for the past (Mention the details) years.

Recently, while looking at the bans statements for the last (Mention the details) months of my account, I was very surprised to notice that, your bank has been deducting some charges in the name of (Mention the details) from my savings account.

After careful look about the statements, I realized that, I have never signed up for the services for which you are deducting charges from my account. 

Therefore, I am requesting you through this letter that, please kindly go through my account details as soon as possible and refund my money back to compensate my loss.

If you need any other information to know regarding this you can contact me through (mention the contact details) whenever you need.

Hope you will try your best to help me as soon as possible.

Hoping to get your answer very soon.

Thank you very much.

With regards,

(Hand-written Signature)

(Date)

(Notary or witness if required)

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