If you want to hire a guest relation officer, here is a very well-drafted job offer letter for a guest relation officer. This offer letter will satisfy your needs regarding selecting a guest relations officer.
After going through various letters for the profession, we have well-drafted this job letter for you. You can easily take help from our content. We hope this will help you a lot. Here everything is mentioned as per your requirement.
Letter Template: 1
(Mention the name of the sender)
(Mention the address of the sender)
(Mention the name of the recipient)
(Mention the address of the recipient)
Dear Sir or Ma’am,
Sub: Job offer letter for the position of guest relation officer.
This is the official letter. Our hotel management has decided to offer you the post of guest relation officer at our reputed hotel (mention the hotel’s name), which is at (mention the hotel’s location). We found you eligible for this job role.
As a guest relation officer at (mention the name of the hotel), your responsibilities will be to review arrival lists to welcome guests, attend to special guests like VIPs and answer their queries, helping prepare welcome folders with collateral, for example, room service menus, area descriptions, providing information about amenities, area, and venues and promote services, anticipating guest needs and building rapport with customers, offering assistance with certain tasks, like confirming travel arrangements, taking messages, addressing customer complaints and escalate to guest relation manager when needed, recording information in the logbook daily, ensuring compliance with health and quality standards.
Let me clear about the requirements of the hotel. You should be proven with (mention the required experience period) as a guest relation officer, familiar with hospitality industry standards, proficiency in English, and knowledge of additional languages, which is a plus.
You should be computer literate, have an outgoing personality, a customer-oriented and professional attitude, and have excellent organizational and time management skills.
For further details about our terms and conditions and the details about your salary and benefits, please look at the attached document which this letter. We would like to have your acceptance of this job offer.
Please note that the last date of your confirmation is on (mention the last date of confirmation). Do not hesitate to reach out to us if there is any query or issue, you can contact us via email at (mention the email id of the sender) or you can contact our helpline desk on (mention the contact number of the helpline desk).
Thank you very much for your precious time.
(Mention the name of the sender)
(Handwritten signature of the sender)
(Mention the date)
(Mention the designation of the company)
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