The main duty of a dispatcher is to respond to a firm’s emergency or non-emergency calls for help and information.
Recently, if you took the interview of such a capable person whom you found to be a great match for the role, then you must be thinking about writing a good job offer letter for him or her and for this, if you want then you can also take help from this effective sample letter of mine as following it, it will be easier for you to write yours.
Letter Template: 1
(Name of the sender)
(Address of the sender)
(Name of the recipient)
(Address of the recipient)
Dear Sir / Ma’am,
Subject: Job offer letter for the position of Dispatcher.
We are completely confident about your efficiency as we have assessed you on [mention the interview date]. We have understood that you will prove to be beneficial to [mention the company name] with your excellent time management and organizational abilities.
You do have remarkable interaction and problem-solving skills and therefore, we are assigning you the responsibility of dispatcher. We are pretty sure that by performing in this position, you will definitely not fail in achieving the target and enhancing the brand value of [mention the company name].
You have been a part of the corporate sector with an experience of [mention the experience period]. You have also been academically credited with a post-graduation degree from [mention the university name]. You will manage the incoming telephone calls and resolve their respective queries.
You need to follow with close-ended and open-ended queries to understand the clients’ needs. You are expected to understand the sense of urgency of the situation and resolve it as quickly as possible.
You will be working on the company’s CRM platform and go as per the conditions laid by your team manager. You need to fulfill the quality parameters to achieve your goals and objectives.
We know that you have excellent computer operating skills, and we are quite sure that it would not be that difficult for you to upload the files on the virtual platform using the appropriate commands.
We are very definite that your performance or service will help in raising the satisfaction level of the clients.
As per your long-term experience as a dispatcher and excellent academic career, you deserve a salary package of [mention the salary amount $] along with allowances and benefits.
Kindly go through the terms and conditions mentioned in the offer letter and do not hesitate to ask any questions or express any doubt regarding the policies of [mention the company name].
If you are willing to work, put your handwritten signature on the first page of the offer letter. You can keep another copy of the offer letter with yourself.
(Handwritten signature of the sender)
(Designation in the company)
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