A field service technician handles diagnostics, on-site servicing and repairs for a firm’s electrical equipment or products. As per the client’s requirements, delivering the service and customer assistance during the field visits is what such a person does.
If you have successfully hired such a person working for your corporation then you must be thinking of introducing that individual to the rest of the team. I have created a nice sample introduction letter, using which as a reference you can write yours without any issue.
Letter Template: 1
(Mention the sender’ name)
(Mention Job Title)
(Mention Company name)
(Mention the Date)
To,
(Mention the recipient’ name)
(Mention the Job Title)
(Mention Organization’ name)
Subject: Introducing the New Field Service Technician
Dear (recipient’ name),
Hope all is well at work. I am writing this letter to you to introduce the next field service technician of [mention the company name]. His name is [mention the full name].
He will be on board with us in a short period of time. He is a hardworking, dedicated, sincere, and responsible person who has the potential to rise high in his career.
He is given the responsibilities of providing customer support and service during dispatches or field visits, producing detailed and timely service reports, using field automation systems and operating vehicles safely, sharing information across the company and cooperating with the technical team, following all the company’ filed procedures and protocols and most importantly, building a good relationship with the customers.
He will be working under your guidance so please ensure that he has an idea of how the work is done here. He will be helping you by delivering the desired customer service that improves their satisfaction, maximizes retention, and as a result increases profitability of the company.
For any queries or additional information, please let me know. You can talk to him by calling him at [mention the contact no.] or you can mail him at [mention the email ID] in case it is required.
We are excited to add him to the team as we look forward to you sharing a cooperative working experience with him.
Thanking you
Sincerely,
(Your signature)
Download Template :
(pdf, docs, ODT, RTF, txt, HTML, Epub, Etc)
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