A call center supervisor needs to evaluate the performance of the employees and set regular sales targets for them to meet. Analyzing the customer information and maintaining customer relations is also vital work.
If you have recently hired such a talented individual to serve your firm then you must be thinking of introducing that person to the rest of the staff. To help you with this I have framed an effective sample introduction letter, referring to which you will be able to write yours with ease.
Letter Template: 1
(Mention the sender’ name)
(Mention Job Title)
(Mention Company name)
(Mention the Date)
To,
(Mention the recipient’ name)
(Mention the Job Title)
(Mention Organization’ name)
Subject: Introducing the new Call Center Supervisor
Dear (recipient’ name),
It is a pleasure to write this letter to you to provide an introduction of our new call center supervisor [mention the name], who will be a part of [mention the company name] pretty soon.
We are happy to have hired him as he is an efficient, dependable, and well-qualified individual with the desired expertise in this field.
He will be answering questions from the staff and giving feedback and guidance accordingly, keeping management informed on problems and issues, anticipating escalations, taking over calls when needed, ensuring adherence to policies for established procedures, attendance.
He has many years of customer service supervisory experience. As the new supervisor of your team, he will be assessing the work of each individual of the team and giving the necessary feedback to improve the performance to ultimately achieve excellent results from you to ensure your growth in your career and bring sustainable business growth.
In case you need additional information, you can reach me at my no. and if you want to talk to him regarding anything, he will be available at [mention the contact no.] or you can drop a mail at [mention the email ID].
We are confident that you will build a great rapport with your new supervisor as we all wait anxiously for his arrival at the company.
Best of luck!
Thanking you
Sincerely,
(Your signature)
Download Template :
(pdf, docs, ODT, RTF, txt, HTML, Epub, Etc)
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