Damaged Luggage Complaint Letter to Airlines

If you are in a situation where you have to write a complaint letter to the airlines about damaged luggage then you can easily take help from our below letters. While writing your letter you have to mention the details about the current status of the luggage, how it happens, etc.

Here we have discussed all points according to your demand so that you can use these in your letter. Now just follow our below letters and complete your letter without facing any problem.

Letter Template: 1


Authority name

Job Designation

Name of Airlines


Subject: Complaint Regarding the Damaged Luggage 

Dear Sir/Madam,

On [dd/mm/yr], I took flight number XXXXX from [Departure airport] to [Arrival Airport]. It was a direct flight and had no issues with the flight service. I was very much happy until I came to know my checked luggage was damaged beyond repair.

I have informed the concerned people over the luggage counter, but they didn’t respond properly. I have traveled by your airlines many times but never faced such an issue. It is pathetic to see my luggage damaged.

This is unacceptable. I had all of the required labels warning handlers that my luggage was filled with expensive, fragile equipment. All of it was valuable, and some of it was extremely difficult to replace.

I would like to lodge a formal complaint concerning the unprofessional behavior of your baggage handlers and all the people associated with this matter. And I request full compensation for the equipment that was destroyed due to the irresponsible and negligent behavior of your airlines.

It is necessary to recruit skilled employees and train them in the best way possible to serve your passengers properly.

I am enclosing the list of all the equipment that was damaged during the flight, along with its approximate market value. And please make sure to contact me for any further queries.

Thank you.

Yours Sincerely,

[Your Name]

[Contact Number]

[Fight Ticket Number]


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