Writing a complaint letter to the restaurant for stale food which has been served to you, you must write a strict letter to the manager of the restaurant so that the manager can take some strict action on their chef.
If you don’t know how to frame a complaint letter on this case then you can take help from the examples given below. we have provided some suitable templates on this case, you can take guidance from these letters.
Template: 1
To,
Manager
[xxx restaurant]
Respected Sir,
I am writing this letter regarding my visit to your restaurant on the date[]. I would like to bring it to your notice that I am highly disappointed with the behavior that was exhibited on your end. I was with the family on the eve of my child’s birthday. We ordered a plate of starters and main course and we were served at proper time intervals.
When we started to eat, my child complained that the food tasted a bit awkward. I did not pay any attention thinking he might be doing mischief but once I tried to taste the food, I could not even gulp down my throat. It was the worst-tasting food I ever had.
When I tried another item, it tasted the same. I tried to smell the food and a really pungent and foul smell came out of it, the way it comes out from stale items.
I am shocked that how can you as a reputed restaurant even do these kinds of unacceptable and unethical behavior. My child’s birthday turned out to be a disaster and all the credits go to you people. I don’t even understand how can you people act so careless. It is against the food safety standards to serve stale food to your customers.
I hope this kind of pathetic behavior is not repeated again. It would be of great help if you look into this matter on priority. Thanks in advance.
Yours truly,
[Name of Sender]
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