Unavailability of Promised Services Complaint Letter to Travel Agency

Are you facing some difficulties while writing a complaint letter to a travel agency for the unavailability of promised Services? Then don’t worry because we are here to help you in this situation.

Here in our below sample letters, you can get proper help for this mentioned letter. We have also discussed all points in a proper format so that you can easily use these in your letter. Now just follow our below letters and complete your letter with a proper format to serve it timely.

Letter Template: 1

Respected Sir,

This letter is written to let you inform about the bad services rendered by your agency to [name of place] on date ____ for a period of ____ days. The trip was about the first anniversary and your agency was offering a 70% discount on several services.

As it was a lucrative offer, I opted to go for it. I am very disappointed to inform you that I did not receive any such services when we reached our destination. I reached my destination and everything was smooth till we reached our hotel.

As per the plan, we were promised to be provided with deluxe accommodation along with a private pool. When we reached, the hotel manager informed us that in order to avail of the deluxe room, we had to pay an extra amount of ___.

As it was a special day for me, I agreed to this. Additionally, we were promised free lunch and breakfast. But the same was chargeable and we had to pay the bills during checkout.

Though the stay was comfortable and good, we did not get any discounts or services that we were promised would be free of cost. Additionally the main center of attraction, the private pool was also not available. We could not opt for it as it was beyond our budget.  

I am really annoyed at this kind of improper plan from your agency. Kindly address this issue at your earliest convenience. Thanks in advance.

Yours truly,

[Name of Sender]

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