If you have received a damaged parcel and then what should you do? I think you must want to write a complaint letter to the postal authority on this issue. Now here while writing this letter you must have to write the points in a proper format.
You have to also clear the whole details about the damage of the product. Now while writing this letter if you are facing some problems you can take help from our below letters.
Letter Template: 1
[Designation of addressee]
I am writing this letter with reference to my parcel with acknowledgment number ____. It is to report my concerns over the physical damage that was done to the parcel when I came to know upon the receipt two days back. I had ordered a set of study materials for my competitive exam preparation from XYZ academy.
They had uploaded the photo of the parcel ready to be dispatched and it was properly sealed I had also gotten the acknowledgment print as proof of delivery through the postal services. They were important documents and it was a prepaid delivery and it was necessary for my exam preparation.
To my disappointment when I received the documents two days back, the upper cover of the parcel was torn, the seal was broken and the items inside it were even damaged. I am quite frustrated with this irresponsible act from your services.
Those documents were expensive and urgent. This is a financial and educational loss for me which is hard to bear on the part of the student. I relied on your service instead of courier services because it is more trustworthy and time-bound. There is no way I can recover from the loss.
It would be of great help if you could investigate further on this matter. Kindly cooperate and resolve my issue. Awaiting an appropriate response from your end.
[Name of Sender]
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