Not Receiving Credit Card Bill Complaint Letter: 4 Templates

The letter of complaint about not receiving the credit card bills must have proper details related to bank account and credit card information. You must also express your inconvenience for not receiving the credit card details on time.

You must also remind the bank of the fact how they had been sincere in the past to deliver the credit card bills and how happy you were with the services. You must probe for the exact cause.

Template: 1

Your Name

Bank Account Number

Your Address 

City, state, zip-code

To,

The Manager

[Name of Bank]

Address

City, state, zip-code

Dear sir/madam,

Subject: Complaint About Not Receiving the Credit Card Bill in Time

I have a credit card no: 000000000 with your bank. I am writing this to request you to provide me with the credit card bill in time.

I have already made numerous complaints. And also, for this query, I have contacted your customer care center many times, but this matter has not yet been solved when I had called your center.

To say the least, I have been hugely disappointed by such an esteemed company as yours. This is one of the many problems I have faced with your credit card.

I also have many issues regarding the billing of credit cards. I was quite surprised to find the amount of the canceled transactions included in my bills because never before has such an error happened in the billings of my credit card.

Please remove the wrong charge from my bills and issue me a correct bill so that I could clear off my payment on time.

I have been a credit card holder of your bank for the past 7 years and have always received remarkable service. I hope that this dispute would be solved soon. I would sincerely appreciate your prompt assistance in this matter.

Yours sincerely

[Your name]

not receiving credit card bill compliant letter

Template: 2

Mention your Name

Bank Account Number

Mention our Address

City, state, zip-code

To,

The Manager

[Mention your name of Bank]

Mention the Address

City, state, zip-code

Dear sir/madam,

Subject: Complaint About Not Receiving the Credit Card Bill in Time

I am writing this letter to inform you about the credit card bill which I have not received for this month which is really annoying as I keep track and clear out my payments on time so it’s a request to send the bill as soon as possible.

This has never happened before with your bank (mention the bank), but this month I am disappointed because even when I call customer care, they cannot tell me anything properly.

In fact, I had a conversation with the head of the office but he was also not ready to help. I know that in this situation of pandemic everyone is busy at work and has pressure but we are your customers.

I have had my account in this bank for about (mention the years) and have been a loyal customer always clearing my dues before the date.  So I request you to send the bill within this week.

I was surprised and got to know about it when messages started to come to clear the payments. Then I got to know I am exceeding the limit and it happened because no clear messages or bill was provided for this month.

So it’s a humble request to look into the matter and solve it soon. As it is important. Will be waiting for your response.

Thank you for understanding.

Yours sincerely

[Your name]

not receiving credit card bill compliant letter

Template: 3

Mention your Name

Bank Account Number

Mention our Address

City, state, zip-code

To,

The Manager

[Mention your name of Bank]

Mention the Address

City, state, zip-code

Dear sir/madam,

Subject: Complaint About Not Receiving the Credit Card Bill in Time

This letter is regarding my credit bill which I have not received for this month and I am worried about it as I always used to get it on time. But this time I was totally disappointed with your service. 

I have a business where I buy pieces of stuff from my credit card, and they all get paid on time and have a reputation here for my business, but not getting a bill has created a problem for me as I cannot keep track. So I hope you understand this matter and try to solve it soon.

I will be waiting for your reply as I did not get any from your people who are working under you nor the customer care could help me. So I hope this time I will get the solution. 

Thank you for understanding.

Yours sincerely

[Your name]

not receiving credit card bill compliant letter

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