A Complaint Letter about Mistake in Mobile Billing Period

Complaint A Complaint Letter about Mistake in Mobile Billing Period

A Complaint Letter about Mistake in Mobile Billing Period

Your Name

Address

City, state, zip-code

[Name of Mobile Company]Address 

City, state, zip code

Subject: Complaint about Mistake in the billing period.

Dear Sir/madam,

I’ve just received your invoice No xxxx (dated) for the half yearly concerning my telephone No. XXXXXXX, is inappropriate.

In this bill there are errors, which I wish to bring to your knowledge for rectification. First coming to the period of the bill, it is calculated for six months from [dd/mm/yr] to [dd/mm/yr] but I have already paid three months of it from [dd/mm/yr] ] to [dd/mm/yr] and only have to pay from [dd/mm/yr] to [dd/mm/yr].

Firstly I want to bring to your notice that All eighty phone calls are showed in the statement, out of which twenty-eight are of the previous three months and remaining comes to the current three months period. Secondly, I have been charged for two incorrect ISD calls.

I am sure that, there is some error with your accounting or there is usually some mix up someplace. I request you to kindly look into the matter and get the telephone bill corrected. Normally, I shall be obliged when you can produce the details regarding the all the local calls along with the ISD calls made.

Now I am sending back the telephone bill for the ready reference and essential correction. The payment for this current three months will be made the moment a rectified bill is provided for me.

Thanking you,

Yours faithfully

Your Name

Contact no

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