Letter Template: 1
The purpose of the security guard should be to protect the people in the mall and to help them when needed. But some of them often show their impolite and offensive behavior to the visitors which may tend to be a bad stature for the mall.
Name of mall
I am writing this letter to inform you about the misconduct of one of your security guards.
Unfortunately, when we visited the mall on (Mention Date and Time), I would like to draw your attention to the fact that your security guard did not treat me and my family with respect.
At the security checkpoint (at the entrance) he would not let me in because my  years old son would not be allowed inside the mall with his water bottle and some edibles!
It made us so angry and uncomfortable at the same time. Our shopping mood was totally spoiled. We came back from the entrance and went to another (name of the mall) mall where no such security measures were taken.
I plan to take legal action against your mall if you do not provide a written explanation for the misconduct shown to us. We felt so much pain and humiliation for no reason.
We visit your mall a lot, it is one of the best malls around town, make sure security guards help visitors to get the best reputation. Check out my complaint and take action against him as soon as possible. Looking forward to your word.
A Complaint Letter for Harassment in Mall
Letter Template: 2
Name of mall
Subject: Rude behavior of security agent
Dear Mr. Manager,
Regretfully I desire to carry it to your note that your security personnel did not behave decently with me and my family members on [mention date] when we visited the Mall at [mention time] the same day.
At the protection checkpoint at the entrance, he refused to enable us the bag containing my 5-year-old son’s water bottle, eatables, and so on on the pretext that no baggage from outdoor had been allowed! It induced a lot of annoyance and inconvenience to us! Our whole buying temper was once spoilt.
We returned home from the entrance and went to another Mall the place no such protection prerequisites had been imposed on us!
I am planning to take a criminal motion in opposition to your Mall until you supply me a written clarification for the impolite conduct proven to us! We felt extremely damaged and humiliated for no reason! Looking ahead to Listening to from you.
We decided not to visit your mall again until we get any explanation from your authority.
A Complaint Letter For Harassment In Mall
Letter Template: 3
Name of mall
Subject: Complain Letter against Security Agent
I am writing this letter to inform you about the impolite conduct of one of your security agents.
I assume the motive of security agents is to shield the visitors of the mall and assist them when they are in need.
When I requested for assist from the agent he was once certainly impolite and stated he can’t assist and I must ask any individual else for help.
We go to your mall a lot and this is one of the fantastic shops around town, please make certain that the security agents are beneficial closer to the clients to have a higher reputation.
Please think about my complaint. I look ahead to Listening from you.
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