Complaint Letter for Delivery in Wrong Address: 4 Templates

Template: 1

To

The Manager,

[Store Name]

[Address]

Dear Sir/Madam,

On [mention date], I ordered a letterhead stationery box for our office headquarters in [mention place]. Though I received your shipping within a week, the Letterhead shows another company’s address. 

Still and all, I did not hope to get the wrong product.  As our company is a big commercial brand, we have to maintain our product delivery time. But your shipment delay may affect our business too.

On top of that, I did not receive any declaration from your side. This is so offensive.  Such a type of carelessness may cause a bad reputation for your store.

I kept aside the box in its original form and was ready to return the stationery with the required corrections under a separate cover. I would appreciate it if you send me the proper stationery as soon as possible.

Also, I hope you will credit my account with [mention amount] for the cost of the stationery return. If you arrange the return by your company, I have no issues at all. Just let me know about it, and I would not take the initiative to return the product on my own.  

Note; I will be bound to take legal action against your store if I do not hear from your side within the next seven days regarding the replacement of the box. 

I hope not to meet with this type of difficulty furthermore. Thanking you in expecting your attention on this matter to solve it quickly. 

Sincerely,

[sender name]

[contact number]

complaint letter for delivery in wrong address

Download Template :
(pdf, docs, ODT, RTF, txt, HTML, Epub, Etc)

Template: 2

Complaint Letter for Delivery in Wrong Address

To

The Manager,

[Mention Store Name] & [Mention Address]

 [Mention Date]

Dear sir/madam,

I am writing this letter to complain about the delivery to the wrong address. I have been waiting for my parcel for around a week, but still, I haven’t received it, and now it is showing delivered due to which I am disappointed.

I never thought that this could happen, as it had never happened before with any other app. After listening to your reviews, I was happy and thought of purchasing this from here (mention the item).

But I did not know this would happen, as my order was prepaid; now I want my money back or give me the fresh product.

As I called customer care, I got to know it was delivered to (mention the address), and my address is (mention the address). I hope you have understood the matter and take strict action soon. As I did not expect this from a well-known site.  

Lastly, I want to inform you that my account details are (mention the details), and I want the money or the product back within this week; otherwise, I have to take strict action. 

Thank you for understanding, and will be waiting for your response.

Sincerely,

[Mention sender name]

[Mention contact number]

complaint letter for delivery in wrong address

Download Template :
(pdf, docs, ODT, RTF, txt, HTML, Epub, Etc)

Template: 3

Complaint Letter For Delivery In Wrong Address

To

The Manager,

[Mention Store Name] & [Mention Address]

 [Mention Date]

Dear sir/madam,

This letter informs you that I have received a product that was not ordered by me, but still the company and the delivery boy were asking for the payment.

I also called the customer service, so they understood that it was the same name problem; otherwise, the address is totally different (mention the speech), which is 10 km away from here.

I also showed them my app history as no such order was made, but now they are not listening to it and have sent the legal notice of no payment from the customer. So I request you to solve the matter as soon as possible.

As I cannot take these calls and letters every day. All my family members are also tense due to this. I hope you take it seriously and respond as soon as possible. Otherwise, I have to take legal action too.

I don’t expect this from this app which is so famous, and I am your prime member. Now I am really worried and will have a second thought before purchasing anything from here as it disappointed me without any reason.

I will be waiting for your response and for your support to clarify this soon.

Thank you for understanding my situation

Sincerely,

[Mention sender name]

[Mention contact number]

complaint letter for delivery in wrong address

Download Template :
(pdf, docs, ODT, RTF, txt, HTML, Epub, Etc)

Template: 4

If You Are in A Situation Where You Have to Write a Complaint Letter for An Item Delivered to The Wrong Address, Then Now You Can Easily Complete Your Letter. Here We Have Already Covered Some Sample Letters Regarding This Topic.

While Writing This Letter, You Must Have mentioned the Points We Have Already Discussed Here. Now You Have to Follow Our Below Letters to Complete Your Letter in A Proper Format.

Complaint Letter for Wrong Delivery Address

To 

The Co-Ordinator 

Amazon

Address 

City, State, Zip Code 

Subject: Complaint About an Item Delivered to The Wrong Address

Dear Sir,

This Is About the Bill No Xxxxx of A [name of Product] Purchased F On[dd/mm/yr]. I Paid an Amount of Xxxxx for The Same Through Debit Card No Xxxxxxxx and Requested Its Delivery to [ Your Address]. on [dd/mm/yr].

on This Mentioned Delivery Date, I Received an Email Stating the Product Is Delivered, but To My Surprise, I Didn’t Receive the Delivery. upon Enquiry, I Came to Know that The Product Has Been Delivered to A Wrong Address.

My Family and I Have Been Buying Products from Amazon for The Past Four Years, and I Have Never Faced Such an Issue with The Delivery Address.

Even the Delivery Person Didn’t Even Call Me on My Number to Cross-Check, Which Is Unprofessional.

I Informed This Issue to Your Customer Service, but I Am Disappointed with The Service Given to Me by The Customer Service Representative. It’s Very Pathetic to See Such a Service from Amazon.

Kindly Solve This Issue, and I Will Be Grateful if You Could Send Me the Product. I Am Looking Forward to An Immediate Resolution and Hope that this will resolve before the End of This Week.

I Am Also Enclosing the Copy of The Receipt for Your Reference and My Address.

Yours Sincerely,

[your Name]

[Contact Number]

[Your Address]

complaint letter for delivery in wrong address

Download Template :
(pdf, docs, ODT, RTF, txt, HTML, Epub, Etc)

Template: 5

Complaint Letter for Wrong Delivery Address

[name of The Sender]

[insert the Sender’s Designation]

[amazon]

 [Contact Details and Address of The Sender]

[insert the Date of Sending the Letter]

To,

[insert the Receiver’s Name]

 [insert the Receiver’s Address]

[Contact Details of The Receiver]

Sub: Complaint Letter to Amazon About an Item Delivered to The Wrong Address

Dear [name of The Recipient],

I Am Writing This Letter to Let You Know About My Complaint; I Have Been Very Disappointed with Your Poor Service of Delivering My Items to The Wrong Address on The Day of (mention the Details). 

I Ordered a Package of (mention the Details) on The Day of (mention the Details) Which Was Expected to Be Delivered at My Home Address (mention the Details). 

As the Delivery Date Was (mention the Details), I Was Eagerly Waiting to Receive the Item. Unfortunately, After Some Days (mention the Details), I Had Received the News that It Had Been Delivered to The Wrong Address, Though Your Employees Had Already Confirmed My Address via Phone Call.

Though I Tried to Contact Your Customer Care Service Many Times without Any Delay for A Proper Delivery, They Were Unable to Help Me Till Now. I Didn’t Expect This Type of Careless Service from Such a Well-Known Organization of Yours. 

Hence, I Am Writing This Letter to You to Help Me with This Matter as Soon as Possible. So, I Want a Response from Your End Regarding This Matter.

I Am Looking Forward to Getting Your Response Very Soon,

Thank You Very Much,

With Regards,

[name of The Sender]

complaint letter for delivery in wrong address

Download Template :
(pdf, docs, ODT, RTF, txt, HTML, Epub, Etc)

Letter Template: 6

[name of The Sender]

[insert the Sender’s Designation]

[amazon]

 [Contact Details and Address of The Sender]

[insert the Date of Sending the Letter]

To,

[insert the Receiver’s Name]

 [insert the Receiver’s Address]

[Contact Details of The Receiver]

Sub: Complaint Letter to Amazon About an Item Delivered to The Wrong Address

Dear [name of The Recipient],

I Have Been a Consistent Customer of Your Company for The Past (mention the Details) Years.

Today I Am Witting This Letter to Make You Aware Of the Fact That I Had Ordered Some Products from Your Company with The Id No (mention the No.) a Few Weeks Back.

I Am Very Shocked and Unhappy to Have Received the News that My Items Had Been Delivered to The Wrong Address of (mention the Details) Instead of (mention the Details) on The Day of (mention the Details).

It Is a Very Unhappy Incident for Me as I Had Already Confirmed My Address Many Times Previously to Your Employees. Please Look Carefully at the Order Details, Which I Have Enclosed with This Letter of Complaint, and help us get my item back in Good Condition.

I Will Be Waiting Eagerly to Get Your Response as Soon as Possible and Thus Ease My Mind. in Case I Don’t Receive the Expected Response and Action from Your Side, I Will Be Forced to Take the Matter to The Highest Authority of Your Organization. 

Hope You Will Help Me Very Soon.

Thank You Very Much,

With Regards,

[Name of the sender]

complaint letter for delivery in wrong address

Download Template :
(pdf, docs, ODT, RTF, txt, HTML, Epub, Etc)

Similar Posts:

Was this article helpful?

Leave a Comment