Excess Mobile Bill Complaint Letter: 4 Templates

If you are facing some problem of the excess mobile bill and what should you do now? You must have to write a complaint letter in this situation. Now if you have faced any kind of difficulties while writing your letter then you can easily take help from our below letters.

Here we have already covered some sample complaint letters regarding excess mobile bills. Here we have already mentioned all points in a proper format. Now just follow our below letters.

Letter Template: 1

To

Manager

[Name of Operator]

Address

City, state, zip code

Subject: Complaint Letter for Excess Mobile Bill                                                        

Dear Sir/Madam,

I have been availing of the services of your telephone exchange for the last three years. There has never been any problem regarding the bill received for your’ services.

And I am pleased to welcome your services without any issues. But, with regret, I bring to your kind notice that the bill for this month has been way too much compared to the previous few months’ bills. I would also like to categorically state that no excess/unusual calls have been made from my telephone.

I would, at this moment, formally request you to look into the matter for any unintentional errors/mix up in the concerned bill and rectify the same at the earliest.

I would be very much happy to oblige any other formalities as per requirement. I have also attached a list of relevant documents necessary for the matter concerned. Please investigate this matter and correct the billing error as soon as possible. 

If any other clarification is required, I can be contacted at a mobile number or email [email address].

Here are my details:

Name                           

Telephone no               

Address                       

Connection date            

Mobile no

I sincerely hope you will appreciate our position and do the needful at the earliest possible date.

 Yours faithfully,                                                                                              

Your name                                                                                       

Your address

Date: 

Place:

Enclosures:

1. Address Proof

2. Telephone bill receipts

excess mobile bill complaint letter

Letter Template: 2

To

Manager

[Name of Operator]

Address

City, state, zip code

Subject: Complaint Letter for Excess Mobile Bill                                                        

Dear Sir/Madam,

I am writing this letter to make you aware of my queries regarding the bill for this month that have been way too much compared to the previous months.

I have been using your services for the last three to four years and hardly had any such problem, but this time, there are some miscalculations or mix up in the bill as no excess calls were done by my telephone.

I can understand it might be unintentional as the amount sent is twice what it actually should be, so it’s my humble request to look into the matter as soon as possible so that I can proceed with the payments.

It will be thoughtful of you if you can revert for the same with the correct bill here. Will be waiting for your response and also be available for the matter if required.

Sending you all the necessary documents and the bill attached to it. For any further conversation, you can contact me on my mobile and telephone number below.  

Here are my details:

Name                           

Telephone no               

Address                       

Connection date            

Mobile no

I hope you understand my situation regarding the matter and do the needful at the earliest.

 Yours faithfully,                                                                                              

Your name                                                                                       

Your address

Date: 

Place:

Enclosures:

1. Address Proof

2. Telephone bill receipts

excess mobile bill complaint letter

Letter Template: 3

To

Manager

[Name of Operator]

Address

City, state, zip code

Subject: Complaint Letter for Excess Mobile Bill                                                        

Dear Sir/Madam,

This letter is regarding the excess mobile bill I have received, and the amount is surprisingly huge, which has never been before. No unnecessary or excess calls were made by my telephone, but the amount is twice of want it usually comes.

As I have been using your services for the last three to four years, this is the first time something has happened like this.

I can understand this might not be intentionally sent to me as miscalculation can happen, so I am requesting you to please check the error or the mix-up that might have occurred so that I can get the correct bill and proceed with my payments earliest the possible. 

I will be sending all the necessary documents with the bill attached to them here. If there is a need for any further assistance, I will be available on my mobile and telephone number mentioned below.

I hope you can understand my situation and look into the matter to rectify the mistake so that I can get the correct bill soon. Here are my details:

Name                           

Telephone no               

Address                       

Connection date            

Mobile no

I request to look into the matter and revert back with the correct bill as soon as possible.

 Yours faithfully,                                                                                              

Your name                                                                                       

Your address

Date: 

Place:

Enclosures:

1. Address Proof

2. Telephone bill receipts

excess mobile bill complaint letter

Template: 4

If you’re in a situation where you have to write a letter to complain to the supplier or the shop owner or any other for not providing the itemized mobile bill.

Then we are here to help you in that kind of situation because here we have already provided some sample letters regarding this topic of complaint letter for not providing the itemized mobile bill. While writing, you must include the details about the mobile, the date of your purchase, etc.

Not Providing Itemized Mobile Bill Complaint Letter

To

Manager

[ Name of Operator]

Address

City, state, zip code

Subject: Complaint letter for not providing itemized mobile bill                              

Dear Sir/Madam,

I am a resident of (your full address). I have been using your company’s mobile no. (xxxxxxxxx), which was obtained in my name for the last few years. I am surprised to have received the current month’s bill for this mobile number with such an unreasonable billing amount.

My monthly telephone bill generally amounts to a range between Rs.xxx. to Rs.xxx. As you can see, the bill amount is almost three times my regular bill amount, as mentioned above.

 I have already asked you to send the itemized bill so that I can have a clear view of my usage and the way you have made the calculations. Kindly verify this at your end. I am sure that I have not made any STD calls last month and no extra internet services or excess use of other chargeable services. 

Therefore, I request you to kindly provide me with a detailed itemized corrected bill for last month so that I can make the payment and continue to use the service.

If you do not correct this error, I shall be bound to lodge this case in an appropriate consumer or legal forum, and I will also discontinue your company’s phone connection. 

Thanks in advance.

Yours sincerely.

[Your Name]

not providing itemized mobile bill complaint letter

Template: 5

In writing an improper mobile phone billing complaint letter, you should mention the billing of your mobile phone and why it is a cause of complaint about you. You must also mention the steps you will take if the problem continues.

If you do not know how to write a proper complaint letter for improper mobile phone billing, you can find some suitable examples in these articles. Here you will get help to write your letter.

Improper Mobile Phone Billing Complaint Letter

Your Name

Address

City, state, zip-code

[Name of Mobile Company]

Address 

City, state, zip code

Dear sir/madam,

Subject: Complaint About Improper Billing.

I have been charged the incorrect amount for my calls and internet usage. My contract states I have an allowance per month, but I am being charged daily for each separate connection to the internet and calls.

As per my subscription plan, I can make unlimited calls and browse unlimited internet for 30days a month. And I firmly believe that there is an ineffective calculation.

It seems to be an error during the billing. I am requesting that the error be corrected, that any finance and other charges related to the disputed amount be credited, and that I receive an accurate statement.

I first contacted you about this on [dd/mm/yr] by email. And there is no response from you guys. This kind of service is not expected from your end, and hope you keep it appropriately in time to solve customers’ issues.

If we haven’t agreed on a resolution about my complaint before [dd/mm/yr], I will request a deadlock letter from you and take my complaint to a telecommunications ombudsman.

Please send me a revised bill and explain why I have been charged improperly. And I am willing to be waiting for your positive response.

I thank you in advance.

Yours sincerely,

Your Name

Billing Address

Mobile Number

improper mobile phone billing complaint letter

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