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Complaint Letter to Amazon about a Damaged product: 4 Templates

To 

The Co-ordinator 

Amazon

Address 

City, state, zip code 

subject: complaint letter to Amazon about a damaged product

Dear Sir/Madam,

I am writing this letter to bring to your notice my grievance with regards to the delivery of [Name of the product]which was ordered on[dd/mm/yr] Upon the delivery, I have discovered that the product is damaged. I have repeatedly tried to get in touch with the customer service number for your company who insist that there is nothing they can do as the blame ought to reside in the other departments.

This is not at all expected from Amazon and your poor customer service, and as a customer, I feel terrible because of this response.

The Consumer Rights Act makes it an implied term of the contract that goods I receive must be of satisfactory quality and for the reasons stated above they are not. As you are in breach of contract, I am entitled to a refund or have the item repaired or have the item replaced, and I would request that you confirm by [dd/mm/yr] that you will do this.

I also require you to confirm whether you will arrange for the [product] to be collected or that you wish me to return this and that you will reimburse me for the cost of returning the [product].

I look forward to hearing from you.

Yours sincerely,

[Your Name]

[Contact Number]

[Your Address]

Complaint Letter to Amazon about a Damaged product

[Name of the sender]

[Insert the Sender’s Designation]

[Amazon]

 [Contact details and address of the sender]

[Insert the Date of sending the letter]

To,

[Insert the Receiver’s Name]

[Insert the Receiver’s Address]

[Contact details of the Receiver]

Sub: Letter of complaint Letter to Amazon about a damaged product

Dear [Name of the recipient],

For your kind information I beg to state that, I am writing this letter to you to express my grievances regarding the damaged product holding the id no. (Mention the id no.), which had been delivered to my home address on the day of (Mention the date).

I ordered the product on (Mention the details) with a bank payment. After the delivery I became really shocked to see the condition of the product. I am a very old customer of your company but never had encountered such disappointing incident in the previous days of my shopping.

Though I tried to contact with the workers of your customer care service without any delay for a replacement, but they were unable to offer me any kind of help till now. I really did not expect this kind of poor service from a renowned company like Amazon.

Hence, I am writing this letter to you, to give me a refund of replace my product as soon as possible. So, I want a confirmation from your end regarding this matter.

I am eagerly looking forward to get your response as soon as possible,

Thanking you,

With regards,

[Name of the sender]

Complaint Letter to Amazon about a Damaged product

[Name of the sender]

[Insert the Sender’s Designation]

[Amazon]

 [Contact details and address of the sender]

[Insert the Date of sending the letter]

To,

[Insert the Receiver’s Name]

 [Insert the Receiver’s Address]

[Contact details of the Receiver]

Sub: Letter of complaint Letter to Amazon about a damaged product

Dear [Name of the recipient],

I am a very old customer of your company for the past (Mention the details) years. Today I am witting this letter to let you know that, I had ordered some products from your company holding the id no, (Mention the no.) a few days back. I am very disappointed and shocked to have received the products on (Mention the details) in a damaged condition.

It is very unfortunate that, when I opened the package after receiving the product to check the items inside, I found the products inside in a completely damaged condition.

Please note the order details, which I have attached with this letter of complaint and help us to recover from this loss by refunding my money or giving me a replacement as soon as possible.

I have kept the goods in the same condition as I had received the product. Your representative can check that while picking up the item.

Please contact with me very soon, if not I have to lodge a complaint against your company at the (Mention the details).

Hope you will help me very soon.

With regards,

[Name of the sender]

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