Bill Collector Resume Example: 4 Templates

A bill collector’s primary responsibilities include locating the company’s debtors, collecting past-due accounts, and negotiating payments. It includes a list of tasks that must be completed to fulfill this job description, such as communicating with customers who owe the business money, managing assigned accounts, and tracking outstanding debts.

Recovering unpaid invoices, negotiating payoff deadlines, finding and contacting debtors,  or payment plans, responding to inquiries or complaints, looking into and resolving discrepancies, updating account status and database, and alerting customers. Those interested in this job path should highlight the following skills on their resumes: negotiation and persuasion prowess.

These agents also employ various techniques, such as contacting the debtor’s personal and work phones and showing up on the individual’s door front from time to time, to persuade the debtor to make up their balance.

Collection agents may also call the borrower’s relatives, friends, and neighbors to validate the contact information on file for the individual. Still, they are not permitted to reveal the purpose for attempting to contact the individual. Late payment reminders may also be mailed to the debtor via an agency. In either case, debt collectors ensure that the debtor gets their undivided attention.

Resume Template: 1

Bill Collector Resume: 1

Richard D. Harding

Laguna Beach, Los Angeles 

(123) 4567890

[email protected]


Summary

Professional bill collector with 8 years experiences working with extremely eager clients. Core competencies are powerful organizational abilities, high expectations for customer service, the ability to listen actively strong capacity for problem-solving Service solutions specialist with a polite manner and spirited work ethic negotiating skills.


Experience

Company A, Bill Collector

  • Depending on the client’s financial conditions, make arrangements for debt payback or established repayment plans.
  • Identified and contacted clients about past-due debts by mail, phone, or in-person visits to request payment.
  • Advised clients on the steps and tactics required for debt repayment.

Company B, Bill Collector,

  • Influenced clients to return goods or pay balances outstanding on credit accounts, damage claims, or unpaid checks.
  • Contacted clients over the phone or in-person to discuss payment issues and go over the terms of any contracts for goods, services, or credit.
  • Employing computers and various automated techniques, I located and kept track of past-due accounts.
  • Providing information to customers about issues with their accounts.

Company C, Bill Collector

  • When clients don’t reply to collection attempts, credit departments are notified, merchandise repossession or service disconnections are ordered, and account data are sent to attorneys.
  • Delinquent clients’ new addresses might be found by contacting post offices, phone companies, and credit bureaus or by asking their neighbors.
  • Used various payment methods and secured this data for processing by the administration.

Education

Associate Degree in Business 

Schulich School of Business


Certification

  • Certified Bill Collector

Skills

  • Excellent interpersonal and communication abilities
  • Flexibility
  • Always be courteous.
  • Understanding and patience
  • Capable of remaining cool under duress

Resume Template: 2

Bill Collector Resume: 2

Richard D. Harding

Laguna Beach, Los Angeles 

(123) 4567890

[email protected]


Summary

A driven and resourceful person who applies organizational skills and life experiences to work and daily activities. A track record of success in the customer service and hospitality industries. A skilled communicator with a mature demeanor.


Experience

Company A, Bill Collector

  • Professionally handled large volumes of incoming and outgoing calls from third parties.
  • Subject to FDCPA regulations, money was collected on past-due accounts.
  • Handled calls, including skip tracing, per business standards, behavior, and policies.
  • Participated actively in monthly team role-playing exercises.

Company B, Bill Collector

  • Maintaining a good relationship with clients while negotiating payments
  • Made phone calls to consumers by policies and standards to guarantee payment
  • A high degree of expertise and persuasion in managing collecting operations
  • Kept up good customer connections and reduced exposure to bad debt

Company C, Bill Collector

  • Working with novice collectors with assistance.
  • The call details and the status of collecting activities are recorded in the ARMS system.
  • Updated data and errors were fixed when viewing information about debtors’ accounts.

Education

  • Associate Degree in Business 
  • Schulich School of Business

Certification

  • Certified Bill Collector

Skills

  • Good at communication and interpersonal skills.
  • Punctual and hard working
  • Can serve customers in a great manner.
  • Ability to work under pressure and overtime.

Resume Template: 3

Bill Collector Resume: 3

Richard D. Harding

Laguna Beach, Los Angeles 

(123) 4567890

[email protected]


Summary

Looking for a job that will provide social skills, proper training, and experience in a fulfilling environment to prepare for future professional characteristics.


Experience

Company A, Bill Collector,

  • Apply particular state laws and regulations when handling claims from all 50 states.
  • Managed a team of over 15 collectors.
  • 100% client service while adhering to rigorous rules.
  • Found a file containing more than 3,000 past-due medical bills.

Company B, Bill Collector

  • To reduce risk costs and maximize revenues, carry out proper and prompt collection and recovery procedures.
  • Look into the portfolio’s payment arrears and assign the relevant debtor codes to identify the next stages in the collection process.

Company C, Bill Collector

  • To handle the debtors and arrears process, communicate with debtors by phone and in writing.
  • Recognize requests for quality adjustments, complete the necessary paperwork, and use the company’s underwriting standards to accept or reject the request.
  • To maintain a full file and a good foundation for decision-making during collection or recovery, keep track of debtor and arrears history.

Education

  • Associate Degree in Business 
  • Schulich School of Business

Certification

  • Certified Bill Collector

Skills

  • Excellent communication and customer service abilities.
  • Ability to maintain a calm demeanor and offer precise directions, especially in emergencies.

Resume Template: 4

Bill Collector Resume: 4

Richard D. Harding

Laguna Beach, Los Angeles 

(123) 4567890

[email protected]


Summary

Skilled communicator and group participant. I’m looking for a job opportunity with a firm that will best use my excellent computer and customer service abilities.


Experience

Company A, Bill Collector,

  • Amounts paid have been received and posted to client accounts.
  • Employing computers and various automated techniques, I located and kept track of past-due accounts.
  • Logged data on clients’ financial standing and the state of collection activities.

Company B, Bill Collector

  • Identified and contacted clients about past-due debts by mail, phone, or human visits to request payment.
  • Contacted clients over the phone or in-person to discuss payment issues and the terms of any contracts for goods, services, or credit.
  • Advised clients on the steps and tactics required for debt repayment.
  • Customers were persuaded to make payments on credit accounts, damage claims, unpaid checks, return goods, or both.

Company C, Bill Collector,

  • A portfolio of charge-off credit card accounts to manage.
  • Negotiated settlements and payment schedules with clients.
  • Choose which past-due accounts to refer to attorneys for a decision.
  • Comprehensive skip tracing of every account in the cue.

Education

  • Associate Degree in Business 
  • Schulich School of Business

Certification

  • Certified Bill Collector

Skills

  • Good interpersonal and communication skills.
  • Reliable and diligent,
  • can provide excellent customer service.
  • Ability to work long hours and under pressure.

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