Wait Staff Appraisal Letter Template

The wait staff is one who will be responding to the customers’ orders with his excellent communication skills and delivering them on time.  He needs to resolve the customer’s query with a smile and courtesy.

You can make use of this letter template to appreciate the wait staff for what he is and for what he has been contributing in his tenure. You can appreciate him for maintaining cleanliness in the area and advise him also for increasing his flexibility. 

Letter Template: 1

[Mention the name of the sender]

[Mention the name of the company of the sender]


[Zip code]


[Phone Number]


Subject: Appraising Your Performance as A Wait Staff

Dear: [Mention the name of the addressee]

You have been considered a valuable addition ever since you started working with [mention the name of the organization] for the last [mention the no. of years].

You are a sincere, dedicated, diligent, and reliable employee who has always done what is best for the organization. The positive energy which surrounds you has always brought a smile to the face of the rest of the staff.

 Your hard work and originality is something which are truly amazing. We love you for your abilities like good verbal communication skills, high awareness of customer service, friendly yet keeping a professional attitude, having high stamina for serving customers for longer hours, and amazing teamwork skills.

We commend you for your outstanding performance like checking with the manager for an assigned workstation, opening sidewalk and closing sidewalk duties, performing well all the duties as assigned, communicating with guests in a friendly and professional manner, conversing with guests, answering questions, regarding food and beverages constantly, participating in proper sanitation and food handling procedures.

You are one of our best hires because of your ever-smiling face and the wonderful ability to take criticism from certain displeased customers on the face without letting yourself be discouraged and instead of performing even better the next time.

We are glad to tell you that most of our customers are extremely pleased with your service and are looking forward to your services again.

The only area where we expect a bit more improvement in your flexibility in working additional shifts when required, which we are confident you will be able to soon, for greater success ahead.

We hope to continue this positive employment relationship for a long time as we wish you good luck.


[Mention the name of the sender]

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