A dispatcher is mainly assigned the task of receiving emergency and non-emergency calls from people in potential danger. After knowing about the issue they ensure that the proper team handles the situation.
Though it might not sound like much of a task to some, it actually requires strong communication and decision-making skills to succeed here.
If you are thinking of framing a nice appraisal letter for such a dedicated person working for you then ensure to go through this sample letter as it will help you to write yours perfectly.
Letter Template: 1
[Mention the name of the Sender]
[Mention the name of the Company of the Sender]
Subject: Appraising Your Performance as A Dispatcher
Dear [Mention the name of the Addressee],
You have always proved to be a valuable asset to the [Mention name of the company or organization] since the beginning of your joining [mention years or months].
We have always wanted a dispatcher like you with the skills of allowing himself to stay calm in stressful situations and communicate with the callers. We are also very impressed about how you have adopted yourself with the knowledge and experiences that were provided by the [mention name of company or organization] to you.
We are pretty sure that one way or the other it has helped you to build up such confidence and dedication towards your work. You acquire the qualities of good judgment skills and the ability to make quick decisions thereby prioritizing the level of calls whether they are emergencies or non-emergencies.
Since being a dispatcher it is your job to act as a third party between the callers and the first responders, so you have played that part quite well by your excellent communication and written capabilities.
Sometimes callers get emotional and in that case, you have always provided them with necessary information during any kind of emergency in order to calm them for that moment.
We work and collaborate with a variety of professionals and you have always been flexible and clear about how to work as a team by providing fast and accurate emergency responses. You have kept on developing supportive and professional relationships with your co-workers and they also feel very proud of having someone like you in their team.
In the end, we wish you good luck and thank you heartily for everything you have done for the company and so we hope that you keep up this good work.
[Mention the name of the sender].
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