Call Center Representative Appraisal Letter Template

Are you finding some sample letters regarding an appraisal letter for the post of call center representative? Then now you are in the proper place to complete your letter. While writing this letter you must have to mention all points in a proper format.

Here it’s also important to mention some effective words while mentioning the information. Now you can easily complete your letter with the help of our following sample letter.

Letter Template: 1

[Mention the name of the sender]

[Mention the name of the company of the sender]


[Zip code]


[Phone Number]


Subject: Appraising Your Performance as A Call Center Representative

Dear: [Mention the name of the addressee]

You have been a positive addition ever since you started working in [mention the name of the company or organization] for the last [mention the no. of years].

You are one of the hardworking, dedicated, and sincere employees of the company who has always given his best to this company. We are happy to have you on the team. Your patience, empathy effective communication skills, and problem-solving ability have been of great help.

The clients are satisfied with the service you provide with the help of your technical proficiency and by keeping conversations clear and productive which has helped in resolving not only the client’s issues but has also left a good impression on them.

We would like to tell you that all your achievements are well noted and appreciated so far like when you maintained a high volume workload in a fast-paced environment, helped the company attain the highest possible ratings, analyzed reports on improvements to bring effectiveness.

The department, educated clients on the services as well as the navigation of the website, maintained a good relationship with both internal and external clients, methodically and promptly responded to customer inquiries to identify and resolve issues with initiative and good judgment.

One of the most notable achievements to date is when you took care of one of the disgruntled clients and handled him displaying a cool and calm manner all the way.

The only area where I think you are lagging behind a bit is your flexibility, once you are able to work on it, I am sure you will become one of the best employees this company has or will ever have.

Keep up the good work!


[Mention the name of the sender]

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