Technical Support Engineer Appointment Letter Template

Letter Template: 1

From,

[Mention the name of the sender]

[Mention the designation of the sender]

[Mention the name of the company]

[Address of the company]

To,

[Mention the name of the recipient]

[Mention the address of the recipient]

[Mention the contact address of the recipient]

Sub: Appointment letter for the post of Technical Support Engineer

Dear (Name of the recipient),

This is in continuation of our previous meeting in the interview process dated (Mention the details). We are delighted to offer you the position of Technical Support Engineer at the company (Mention the name and details of the company).

Before starting the job, you will be reporting to Mr. (Mention the name and details of the person) and would be responsible for the duties like:

  • Evaluating and prioritizing customer support cases
  • Work as the primary liaison between the company and your customers
  • Communicating with the customers and solving their problems via phone, email or face-to-face meetings.
  • Acting as a consultant and helping the customers 
  • Track and manage the work record.
  • Work with all internal groups of sales, product management, and engineering.
  • Preparing timely and error-free reports.

The terms and conditions including your monthly salary will be:

Location: (Mention the details)

Vacation: (Mention the details)

Salary: (Mention the details of salary per month)

Other benefits: (Mention the details)

Incentives: (Mention the details)

Insurance: (Mention the details)

Allowances: (Mention the details)

We request you to confirm all these terms and show your acceptance of this position by signing and returning this letter before the date (Mention the details). If you require any kind of suggestion or help, please feel free to contact us through (Mention the contact details) within the working hours.

I (Mention the name and details), want to extend a warm welcome to you and wish you all the very best for your successful career. Hope you will help us in the growth and success of the company.

Thank you very much.

With regards,

[Mention the name of the sender]

[Signature of the sender]

an appointment letter

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