IT Helpdesk Technician Appointment Letter Template

You are the HR manager of an IT firm. You have been looking for a good and efficient IT Helpdesk Technician for quite some time now. You have been able to select the ideal candidate for the said job after interviewing many such candidates.

It is time to issue him or her an appointment letter for the post of IT Helpdesk Technician. In order to do so, you should draft a formal letter addressed to the said candidate. You should mention the job responsibilities and the pay structure in this letter.

Letter Template: 1


(Name of the recipient)

(Address of the recipient)

(Mention the Date)

Subject: Appointment letter for IT helpdesk technician

Dear Ma’am/ Sir,

I am writing this letter to inform you that you have been appointed as the IT helpdesk technician in our company (mention the company name). Your joining time will be from (mention the joining date) and the time will be (mention the hours). As we are very punctual and need all the employees so we expect you to follow the rules as well. 

Here you work will be serve troubleshooting over the phone or email, perform remote troubleshooting through diagnosing way, help the customer with problem-solving, provide correct information on IT products, update customer status, provide any feedback or suggestion to the internal team, and many more.

We have attached documents and other papers here for your guidance and we want the Xerox paper Xerox signed and provided on the above mention date. 

Your salary will be around (mention the salary) as discussed earlier; with that many other benefits will be given to you (mention the benefits). For any other queries, you can call HR at this number (mention the number) or send an email at (mention the email). He will also be contacting you soon for further processes.

So we congratulate you once again on the job and will be looking forward to working with you soon.

Yours sincerely,

(Mention the Name)

(Handwritten Signature of the sender)

(Mention the Date)

(Designation in the Company)

it helpdesk technician appointment letter

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