Guest Relations Officer Appointment Letter template

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Letter Template: 1

To,

[Mention the name of the Recipient],

[Mention the address],

Sub: An Appointment Letter for the Role of Guest Relation Officer

Dear [Mention the name of the Recipient],

You are hereby informed that you have been selected as the Guest Relation Officer in our organization [mention the name of the organization].

On [Mention the date of joining] you are to report to the [Mention the designation whom the candidate will be reporting].

You will be on probation for a period of [Mention the period of probation]. After which you will get the letter of permanent employment with us;

Your salary will be [Mention the details].

Your job responsibilities cover but will not be limited to:

  • Welcoming guests to reviewing arrival lists ;
  • Attending to special guests and answering their inquiries;
  • Help prepare welcome folders with relevant collateral.
  • Providing information about amenities, venues, and areas and also promoting services;
  • Anticipating the needs of guests and building a rapport with customers
  • Offering assistance with certain tasks;
  • Addressing customer complaints and later escalating them to Guest Relations Manager when needed;
  • Recording daily information in the logbook;
  • Ensuring compliance with health as well as quality standards;

The rules and regulations of the organization [Mention the name of the Organization] as are in force at present and/or as may be introduced or modified from time to time will govern you.

Welcome to the team of [Mention the name of the organization].

Best Wishes.

Yours Sincerely

[Mention the sender’s name]

[Mention the Designation],

[Mention the Date]

an appointment letter for the role of guest relation officer

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