Apology Letter for Order Cancellation: 4 Types Templates

Using this letter template, you can clearly be convinced of the reason for not being able to accept the order. You must mention the details regarding canceling the order. It can be due to any reason.

You must write that you understand that you have caused trouble to the company with the process of cancellation. But you can further justify that certain things are not in your hand. You are looking forward to building better business bonding. 

Letter Template: 1

Apology Letter for Order Cancellation

[Name of sender]

[Designation of the respective person]

To,

[Name of addressee]

Subject: Apologize for order cancellation

Respected sir/madam,

This letter is to inform you that I [mention your name] resident of [mention the name of the place where you reside] would like to apologize to [mention the name of the website or the store from where you have ordered the product] because of the cancellation of my current order placed.

Due to some reason, we have shifted to some other place, and the place is far away from the current one. So I have decided to cancel my order. I apologize to inform you of this on short notice.

I would like to apologize for canceling the order. I will take care of it in the future and will try not to repeat it again. Kindly, look into the matter and understand our situation. All the necessary information related to my order has been attached with this letter; please find the attachment for your reference.

For further queries, you can reach to our management department at [mention phone number] or directly through an email [mention email address].

Thanking you

Yours faithfully

[Name of the sender]

Letter Template: 2

Apology Letter for Order Cancellation

[Name of sender]

[Designation of the respective person]

To,

[Name of addressee]

Subject: Apologize for order cancellation

Respected sir/madam,

I [mention the name of the sender] a resident of [mention the name of the place where the sender resides] am writing this letter to apologize for cancelling my order from your website that is [mention the name of the website from where the sender wants to cancel the order]. I am really so for canceling my order post shipment. I am cancelling my order because [mention the reason why the sender had to cancel the order].

I am really sorry to inform you of this on such short notice and I am so sorry to cancel my order. I really wanted that product but just because [mention the reason why the sender had to cancel the order] I had to cancel my order. I hope you will understand my situation and understand that I had no other option left rather than canceling my order. Really I am so sorry sir/ma’am for cancelling my order in such a short period of time I know that you had to pay the delivery charges but I really want you to know that this is not intentional at all and I really didn’t mean to cancel the order at the beginning but due to the situation I had to cancel it.

I promise not to repeat such mistakes in the future ever again. Kindly accept my apology and forgive me this time as I really didn’t mean to cancel my order in such a short time. I have attached all the necessary information about my order with this letter, kindly go through it so that you will be able to figure out about my order soon. For any further information you can always contact me at [mention the contacting details of the sender such as phone number, email address etc]. Thank you so much for being understanding.

Thanking you

Yours faithfully

[Name of the sender]

Letter Template: 3

Apology Letter for Order Cancellation

[Name of sender]

[Designation of the respective person]

To,

[Name of addressee]

Subject: Apologize for order cancellation

Respected sir/madam,

I [mention the name of the sender] a resident of [mention the name of the place where the sender resides] am writing this letter to apologize for cancelling my order from your website [mention the name of the website from where the sender wants to cancel the order] on such a short period of time. I am really so for cancelling my order post shipment. I really didn’t order you to cancel it at the last moment. I had to cancel my order because [mention the reason why the sender had to cancel the order] and I hope you will consider understanding my situation.

I am really sorry for informing this to you in such a short period of time and I am so sorry for cancelling my order. I really wanted the product and I loved it so much but just because [mention the reason why the sender had to cancel the order] I had to cancel my order in such a short time.

I hope you will consider understanding my situation and understand my problem. You should know that I had no other option left rather than canceling my order. Really I am so sorry sir/ma’am, for cancelling my order in such a short period of time I know that you had to pay the shipping charges but I really want you to know that this is not intentional at all and I really didn’t mean to cancel the order at the very last moment but due to the situation I had to cancel it.

I promise not to repeat such mistakes ever again in the future. Kindly accept my apology and forgive me as I really didn’t mean to cancel my order in such a short period. I have attached all the necessary information about my order with this letter, kindly go through it so that it will be easy for you to figure out about my order. For any further information you can always contact me at [mention the contacting details of the sender such as phone number, email address etc]. Thank you so much for being understanding.

Thanking you

Yours faithfully

[Name of the sender]

Letter Template: 4

Apology Letter for Order Cancellation

[Name of sender]

[Designation of the respective person]

To,

[Name of addressee]

Subject: Apologize for order cancellation

Respected sir/madam,

I am [mention the name of the sender] a resident of [mention the name of the place where the sender resides] and I am writing this letter to apologize for cancelling my order from [mention the name of the website from where the sender wants to cancel the order]. I am really sorry for cancelling my order even after my product was shipped. I am cancelling my order because [mention the reason why the sender had to cancel the order].

I am really sorry sir/ma’am for informing this to you on such short notice and I am so sorry that I had to cancel my order. I really liked the product so much and wanted that product as soon as I saw it but just because [mention the reason why the sender had to cancel the order] I had to cancel my order. I hope you will understand my situation and consider understanding that I had no other option left rather than canceling my order.

I apologize sir/ma’am for cancelling my order in such a short period of time I know that you had to pay extra for the delivery charges but I really want you to know that this was not intentional at all and I really didn’t mean to cancel the order but due to the situation I had to cancel it.

I promise not to repeat such mistakes in the future ever again. Kindly accept my apology and forgive me this time as I really didn’t mean to cancel my order in such a short time. I have attached all the necessary information about my order with this letter, kindly go through it so that you will be able to figure out about my order soon. For any further information you can always contact me at [mention the contacting details of the sender such as phone number, email address etc]. Thank you so much for being understanding.

Thanking you

Yours faithfully

[Name of the sender]

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