Apology Letter for Giving Wrong Information: 4 Templates

You must clearly explain how your company did not purposely give the wrong information. This is how you need to convince the client or customer in a polite and professional way. You must also express that you are extremely regretful about the task.

You must also assure the client that you are taking initiative to resolve the problem as soon as possible. You should also claim that the company was not at fault.  

Template: 1

Apology Letter for Giving Wrong Information

[Name of sender]

[Designation of the respective person]

To,

[Name of addressee]

Subject: Apology Letter for Giving Wrong Information

Respected sir/madam,

This letter is to inform [mention the name of the person] from [mention the name of the company or the organization to which you are writing this letter] that our company didn’t mean to give any wrong information about our product and services to you. This action was not done by our company firm.

Though we would like to apologize for it and we apologize for the inconvenience that you faced because of our company. We will soon try to get the matter solved as soon as possible and will try to resolve it soon. We are sure that the wrong information was not done by our company employees

We are trying to get the solution for it and we are trying to find out how this is happening. After everything gets solved we will soon get back to you and inform you about this matter. 

Lastly, we would like to apologize for this inconvenience, please accept our apology. We hope this will not harm our business deal.

For further queries, you can reach our management department at [mention phone number] or directly through an email [mention email address].

Thanking you

Yours faithfully

[Name of the sender]

Apology Letter for Giving Wrong Information

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Template: 2

Apology Letter for Giving Wrong Information

[Name of the sender]

[Designation of the respective person]

To,

[Name of addressee]

Subject: Apologize for giving wrong information 

Respected [sir/ma’am],

I am [mention the name of the sender] working with the [mention the name of a company]. Through this letter, kindly accept my apology for forwarding the wrong information to one of our biggest clients. I promise you that it was not intentional at all.

It was my irresponsibility I have risked so many things for the company. I know I have let the name of our company go down and I deeply apologize for that. I understand that both the company and the client were unhappy to see me perform so casually like this. Just for one mistake all my good image has now turned into a bad image not only in front of the office but also in front of the clients. 

I know it cannot defend my actions but I would like to inform you that from last week I have been working extra shifts as I have the pressure of [mention a number] major projects on my shoulder. Just because of this reason I got confused and somehow sent the wrong information to the wrong client.

I am so sorry [mention the name of boss] for my actions. I have already had a talk with the clients and apologized personally for giving them wrong information and then handed over the file which contained the right information to them. I am truly sorry for committing such a big mistake and for being so careless. 

It would be an honor if you give me another chance to prove myself worthy of the position. I promise to never repeat such mistakes ever again. I promise to stay more focused and determined towards my work.

Thanking you 

Yours truly,

[Mention the name of the sender]

Apology Letter for Giving Wrong Information

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(pdf, docs, ODT, RTF, txt, HTML, Epub, Etc)

Template: 3

Apology Letter for Giving Wrong Information

[Name of the sender]

[Designation of the respective person]

To,

[Name of addressee]

Subject: Apologize for giving wrong information 

Respected [sir/ma’am],

I [mention the name of the sender] working with the [mention the name of a company] and writing this letter to apologize for forwarding the wrong information to one of our clients by mistake. I promise you that it was not intentional at all. It all happened because of my irresponsible behavior and I also know that I have risked so many things for the company. I know I have let the name of our company go down and I deeply regret that.

It is obvious that just because of my actions both the company and the client were unhappy to see me perform like this. Just because of my casualty my good image has now converted into a bad image not only in front of the office but also in front of the clients. 

Whatever I do I know it will not do justice to my actions but I would like to inform you that from last week my [mention the name of any one of the sender’s parents] is not in good health. Just because of this reason I couldn’t focus on my work and somehow sent the wrong information to the wrong client.

I am so sorry [mention the name of boss] for my casual and irresponsible behavior. I have sorted everything with the clients and asked for their apology personally for sending them the file which had wrong information and then handed over the file which contained the right information to them. I am really very sorry for committing such a big mistake and for being so careless. Kindly accept my apology and give me another chance to prove myself worthy of the position. I promise to never repeat such mistakes and stay more focused and determined towards my work.

Thanking you 

Yours truly,

[Mention the name of the sender]

Apology Letter for Giving Wrong Information

Download Template :
(pdf, docs, ODT, RTF, txt, HTML, Epub, Etc)

Template: 4

Apology Letter for Giving Wrong Information

[Name of the sender]

[Designation of the respective person]

To,

[Name of addressee]

Subject: Apologize for giving wrong information 

Respected [sir/ma’am],

I am [mention the name of the sender] working with the [mention the name of a company]. I am writing this letter to apologize for forwarding the wrong information to [mention the name of one of the biggest clients of the company for which the sender works]. I didn’t do it intentionally but somehow I got confused in between the files and handed them the file with wrong information.

Just because of my irresponsibility and casual behavior I have let the name of our company go down and I deeply apologize for that. I understand just because of me both, the company and the client were unhappy to see me perform so casually like this and I have risked so many things for the company.

Just because of one mistake all the good images have now turned into a bad image not only in front of the office but also in front of the clients. No matter what I do, it will not do justice to my actions but I would like to inform you that due to extra working extra shifts and irregular sleeping schedule I couldn’t focus and got confused. Just because of this reason I got confused.

Once again I would like to ask for your apology [mention the name of boss] for my actions. I have already sorted things out with the clients and apologized personally for giving them wrong information. I have already handed over the file which contained the right information to them. Really I am very sorry for committing such a big mistake and for being so careless. So consider giving me another chance to prove myself worthy of the position I promise to never let you down again. I promise to never repeat such mistakes ever again.

Thanking you 

Yours truly,

[Mention the name of the sender]

Apology Letter for Giving Wrong Information

Download Template :
(pdf, docs, ODT, RTF, txt, HTML, Epub, Etc)

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