Refuse Discount Letter: 4 Free Templates

As a seller, you may receive several requests for discounts from 😌 customers. But all of them cannot pass the bar, can they?

To maintain healthy bonds with clients, you should respond to such requests and send out your response in it.

How do you send in a declination on such discount requests? Well, it is quite simple and easy to do. You simply need to write ✍️ a decline discount request letter and preserve your bond with the clients.

Table of Contents

What to Write in a Decline Discount Request Letter

A decline discount request letter is a short and compact letter with a singular ☝️ purpose. Hope to take a smooth and easygoing ride to understand a few basic points about this letter format. This section will throw 🔦 light on what to write in a specified manner.

It is a good strategy to start a declination letter with a good and 🌻 positive remark.
Mention the name of the company 🏣 that has been opted by the recipient for the discount.
You should confirm 👍 the addressed party regarding the request being received from your end.
Start informing about the failure in an acceptance of such a request. Write the exact reasons and discount policies 📋 that have led to the declination of the request.
In case, the decline is related to the changes made in a specific 🗓️ date, write that as well.
Show your regret 🥲 in processing the discount request.
Give the company’s contact details, email id, and customer care service details for further 🗣️ communication, if required.
Write a humble apology 🙏 for the inconvenience, and acknowledge the efforts, and support of the recipient in advance.

How to Write a Decline Discount Request Letter (Tips)

Although a decline discount request letter is a very simple ✨ letter, there are a few things you should keep your eye on before you send the final draft. What are those key points? Read these tips to get a clear idea!

Be to the point

A short letter should not ❎ be exaggerated. A decline discount request letter has the sole purpose of declining the request, and you must stick to that point while writing it.

Explain the reasons practically

The recipient should be convinced by your answer. Therefore, it is necessary that your reasons make sense 🧐 to them and don’t hamper the client relationship. Make efforts to explain the reasons on practical grounds without any attempts to give our made-up stories.

Formal and direct in tone

The tone of the entire letter should be plain, formal, and direct. Do not 🚫 digress from the main theme of the letter. Prevent getting casual at any point in the letter and stick to a formal tone.

Template: 1

Decline Discount Request Letter

[ Insert the Sender’s Address]

———- [ Address Line1] ———–

———- [ Address Line 2] ————

[ Insert the Date of sending the letter]

[ Insert the Receiver’s Name]

[ Insert the Receiver’s Address]

———- [ Address Line1] ———–

———- [ Address Line 2] ————

Dear Mr./ Mrs./ Ms. [ Insert the name of whomsoever it is concerned to]

SUB: [ Insert the subject concerned to the letter]

Greetings of the day!

Thank you for choosing [Insert the name of the organization providing the discount].

We had received your request for a discount regarding [ Insert the service where the discount is required and other details].

This letter informs you that the company’s discount policies have changed with effect from [ insert the date for the change in the discount policy], and your discount for the requested product is not qualified to be under our new policies.

We regret to inform you that we will not be able to process your request for the same for the above-stated reason.

For further queries regarding this, please contact us via email on [ Insert the organization’s email address] or contact our customer service representative at [Insert the contact details of the customer service or the respective website].

We are extremely sorry for the inconvenience caused. We appreciate your patience and cooperation.

Thank You.

Regards,

[ Insert the Full Name of the Sender]

[ Insert the Designation], [ Insert the Name of the Organization]

[ Insert the Contact Details]

Download Template :
(pdf, docs, ODT, RTF, txt, HTML, Epub, Etc)

Template: 2

A Letter to Decline Discount Request

[Write the Sender’s Address]

[Write the Date of sending the letter]

[Write the Receiver’s Name]

[Write the Receiver’s Address]

Dear Mr. / Mrs. / Ms. [Write the name of whomsoever it is concerned to]

SUB: Declining discount request

Thanks a lot for choosing [Insert the name of the organization providing the discount].

Your request for a discount has been received by us [write the service where the discount is required and other details].

This letter informs you about the change in the discount policy from [write the date for the change in the discount policy], so your request regarding the requested product has not been qualified. Due to this, we regret that we cannot process forward with your request; I hope you understand this.

For any other queries, you can contact or mail us in the given information [ Insert the email address of the organization] or can contact our customer service executive. They are there to help you out always at [Insert the contact details of the customer service or the respective website].

We are very sorry for this inconvenience, and we appreciate your support, patience, and cooperation with us.

Thank You so much.

Regards,

[Write the Full Name of the Sender]

[Write the Designation]

[Write the Name of the Organization]

[Write the Contact Details]

Download Template :
(pdf, docs, ODT, RTF, txt, HTML, Epub, Etc)

Template: 3

Decline Discount Request Letter

[Write the Sender’s Address]

[Write the Date of sending the letter]

[Write the Receiver’s Name]

[Write the Receiver’s Address]

Dear Mr. / Mrs. / Ms. [Write the name of whomsoever it is concerned to]

SUB: Discount request decline information

Thank you for choosing us [Insert the organization’s name providing the discount].

We have received your request regarding the product discount [write the service where the discount is required and other details].

So this letter is to inform you that the company’s discount policies have been changed from the mentioned date [write the date for the change in the discount policy], due to which your request doe discount is not qualified.

This is why we will not be able to process your request for the reason mentioned above. I hope you will understand this.

For any further queries or doubts, you can contact us on the number or an email on [write the email address of the organization] or can contact our customer service representative here [Insert the contact details of the customer service or the respective website].

We are sorry for the inconvenience you have faced, and we appreciate your patience and cooperation.

Thank you for understanding.

Regards,

[Write the Full Name of the Sender]

[Write the Designation]

[Write the Name of the Organization]

[Write the Contact Details]

Download Template :
(pdf, docs, ODT, RTF, txt, HTML, Epub, Etc)

How to Reject Customer Request for Discount Email?

When you are framing a letter to decline a customer’s request for a discount on some product or service, make sure to write it politely without offending him or her in any way.
Start the letter by saying thank you for choosing your company or organization (mention the name).
Moving on, mention the product’s ID number and state why it is not possible to fulfill this request.
Next, mention the email ID of your organization or corporation and the contact no. of your customer care representative, and ask the customer to contact for further queries (if any).
To conclude the letter, make sure that you apologize for the inconvenience caused.

Refuse Discount Letter: 4 Free Templates

What to Write in a Decline Discount Request Letter

How to Write a Decline Discount Request Letter (Tips)

Decline Discount Request Letter

A Letter to Decline Discount Request

Decline Discount Request Letter

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